|
|
 Originally Posted by HMSupport
I am Marco from holdem manager support.
Hi Marco - thanks for getting back to me
Re: HM crashes - i am in conversation w/ Chris B; he has the logs. FYI - crashes seem to occur whilst HM is "Creating Notes". I have ~2m hands in my db, and have had to reload them several time over the past few weeks, meaning that HM then sets about trying to create ~2m notes (which takes about 24 hours). It seems to run out of memory during this process.
Re: Seating Prefs - I have this set, and once a table is under way, the HUD places correctly. However, for the first few hands, it seems to try and use the seating/player stats left over from before i join the table. I'll try and send some screen shots of this.
Re: Intra-hand updates - as i understand it the HM HUD only updates from the HH file on completion of a hand. This means that it cannot get opponent line info or calculate pot odds DURING the hand.
The solution i have seen offered to this ("Live Tracking") works by reading the required data from the on-table chat box, which is non-robust (i.e. will fail if the chat box becomes obscured or is detached from the table. It will not work at all if tables are cascaded/overlapped). Other tracking s/ware can do intra-hand HH reads; why doesn't HM2?
Cheers!
|
Reply With Quote
