Poker Stars Not Saving Player Notes

[Jason]

I suspected this was happening, but didn't really have proof. I would come across a player I was sure I had notes on, but they didn't show up. So, I started saving player names that didn't have notes, but I thought I did, so if they showed up again, I would know for sure they were disappearing. Today, I finally came across a player who I had thought I had notes on, put notes in, and now they've showed up AGAIN without notes and I know I've taken them. So, what's up with that? I make a point to take a lot of notes and it's highly -EV for me to take notes that won't save long term not to mention the lost effort of just taking notes. Any ideas on how to fix or why it's happening?

[r9453]

Have you got any player notes, or are they all gone? On my computer player notes are stored in a text file called notes.txt (yep). Its in a folder called (something like) C:\Users\YourUserName\AppData\Local\PokerStars, now its possible PS has lost track of the file.

Maybe the file has been moved (dare I say it? deleted), search the whole computer for notes.txt and maybe send PS support an email, they are usually pretty helpful.

[jyms]

The notes are on your computer not on Stars. You can actually add notes in PT3 when watching HH's or on HEM. I store all my notes on my Hud anyway. I prefer the mouse over pop ups.

[meeloche]

Yeah all your notes are stored in a text file on your computer. Its called notes and its the pokerstars system folder. If you're running Windows vista its a hidden file and I have no idea how to find it. Email support if you can't find it.

[Jason]

The notes show up when I type them, but they don't seem to show up later when I log in. I have a notes.txt file that hasn't been changed or modified since July 15, 2009. It's a large file in the Poker Stars folder. I have another file called notes.txt.tmp that has been modified today.

Also, I have 4GB left on my C drive, so it shouldn't be a space problem.

[Parasurama]

reinstall stars imo