Transitioning to HM2 Guide

Please note some of the FAQs are work in progress since the application is constantly changing during the beta development stage, if you have any questions email [email protected]
Installation Guide:
For help installing Holdem Manager 2 please follow this installation guide

Configuring sites & Setting Up Auto Import Folders:
Configuring HM2 to work with your poker site

Getting Familiar with The Hud:
Hud Options
My HUD doesn’t work FAQ

Getting Familiar with the Home TAB:
Full List of FAQs can be found here:
All Home TAB FAQs

If you want to get stuck in quickly we recommend reading the following essential FAQs:
Widgets
Bottom Status Bar

Getting Familiar with the Reports TAB:
Full List of FAQs

If you want to get stuck in quickly we recommend reading the following essential FAQs:
Using Reports
Using Filters
Using the hand viewer
Using the replayer

Getting Familiar with the Sessions TAB:
Full List of FAQs can be found here

If you want to get stuck in quickly we recommend reading the following essential FAQs:
Selecting sessions
Reviewing Sessions
Session Summary
Using The Table Manager
Using The Table Scanner

Getting Familiar with the Opponents TAB:
Full List of FAQs can be found here

If you want to get stuck in quickly we recommend reading the following essential FAQs:
Opponents Summaries
Player Analysis

Bump as unstickied. Added to Digest

Does anyone on FTR have HM2? Thoughts on whether it's worth upgrading from HM1 to HM2 as a tournament player?

i do, and i know there are a few other users judging by the graphs posted.

can't help u wid ur question tho, as i started w/ HM2

i think Keith's yer man on this....

how is the HUD?

Im running 28 tables on stars on an older computer

2gigs RAM
2x Dual core 5600 AMDs
2 24 inch monitors
A really crappy hardrive

and its ok - no lagg (just)

i get the feeling upgrading will leave me playing 4 tables with a HUD at most

Can anyone comment?

I'd say unless you are intending on getting notecaddy to go along with HEM2, it probably isn't that beneficial to upgrade from HEM1. I mean, HEM2 has more stats, as well as other features that are nice to have, but it runs much worse (for me at least) than HEM1. It's slower, I feel like the layout is worse (liked the simplicity of HEM1), and I get problems with HEM2 either crashing or lagging very bad when I click the note icon the HUD (happens maybe 10% of the time, but is a real bitch when it does).

I'd say obviously try the trial first though to see how it runs on your computer. If it runs smoothly, then probably worth it. But if not, I don't see a huge benefit with it other than NoteCaddy.

Originally Posted by Stacks

I'd say unless you are intending on getting notecaddy to go along with HEM2, it probably isn't that beneficial to upgrade from HEM1. I mean, HEM2 has more stats, as well as other features that are nice to have, but it runs much worse (for me at least) than HEM1. It's slower, I feel like the layout is worse (liked the simplicity of HEM1), and I get problems with HEM2 either crashing or lagging very bad when I click the note icon the HUD (happens maybe 10% of the time, but is a real bitch when it does).

I'd say obviously try the trial first though to see how it runs on your computer. If it runs smoothly, then probably worth it. But if not, I don't see a huge benefit with it other than NoteCaddy.

I am sorry for the delay in reply.

We have knocked out a lot of the most critical bugs recently and will soon be working on some of the less critical but equally annoying bugs. Before we can focus on those bugs we have to release our upcoming major performance update with the new lighter Datagrid and Hybrid Caching systems. The new Datagrid will make the GUI much quicker and more responsive when switching tabs and the new Hybrid Caching method will result in significantly lower CPU/RAM use in general but in particular for those with older computers and/or large (1 mil+ hands) databases. The new datagrid is very close to being released and once that has been released we will begin work on trying to fine tune the hybrid caching so it can be released as well.

If you don't currently own HM2 and these were your experiences using the trial please PM me and we can issue you a new extended trial so you can see if the recent changes help to eliminate the problems you experienced in the past.

Regards,

fozzy71

Why does my PFR stats are sometimes higher than my VPIP? (Please don't say its impossible)

I really hate this bug. Also see almost nobody else complaining about this is my HM2 corrupt? This screws up everthing I have learned from HM1.

As well as AF and A %, the 2nd one goes down and down even when I am not in the hand or when I am preflop allin?

It often goes below 10% pff I am totally not passive .

Its not a bug, we changed the PFR definition slightly and this can result in PRF > VPIP. See this: Hold'Em Manager 2 FAQs - Poker Software :: Database Update Utility

For the 2nd part can you please send us some testhands to reproduce this? Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to [email protected]. We will then try to reproduce the problem.

Ok thanks this makes sense.

I bought HEM a couple of years ago and never was able to get it set up properly. I gave up eventually and have not tried to use it for a while. Maybe I should make a bigger effort to get it up and running.

Originally Posted by Tom1559

I bought HEM a couple of years ago and never was able to get it set up properly. I gave up eventually and have not tried to use it for a while. Maybe I should make a bigger effort to get it up and running.

Hi,

If you have any problems setting HM up then please email [email protected] and we will be more than happy to assist you with any problems you may have.

Thanks

I looked into getting HEM2, but after researching it seems the program uses alot of system resources to operate and also has lot's of issues, doesn't work some of the time, etc... In other words people have a lot of problems with it and say HEM1 was much better and they wish they could just keep that, but apparently it's being phased out. Not sure if the program is still a resource hog or if they've somehow fixed that in addition to all the other issues... I dunno, maybe they have?

Originally Posted by Weissr

I looked into getting HEM2, but after researching it seems the program uses alot of system resources to operate and also has lot's of issues, doesn't work some of the time, etc... In other words people have a lot of problems with it and say HEM1 was much better and they wish they could just keep that, but apparently it's being phased out. Not sure if the program is still a resource hog or if they've somehow fixed that in addition to all the other issues... I dunno, maybe they have?

HM2 caches certain information in order to optimize search results and report load times. The minimum RAM that HM2 was designed for is 2GB.

The amount of caching (and thus the amount of RAM used) for an individual user is, in part, dependent on the RAM available and how much RAM is required for other applications you are running. Thus HM2 intelligently uses RAM based on a balancing act between how much you have and how much you are using elsewhere. If someone has a significant amount of RAM available, HM2 will cache more in order to further improve your response times to queries and report loading.

Our next release has tons of bug fixes and performance improvements from the new lighter datagrid but it has been delayed due to the FTP relaunch. Once we have our next release out and stabilized (likely we will need to do our major release, and then another minor release to get to that point) we will begin work on the hybrid caching system to reduce the amount of memory used for those with older machines and huge databases.

Thanks for the reply. The work you are doing to make things better with HEM2 sounds great, the only problem is that I need to get a HUD soon and don't really have time to wait around for multiple releases just to see if things are improved/fixed, and using the trial doesn't give a glimpse of what's to come either. At this point going with the competition (PT4) seems like the only option as the software runs relatively bug free and doesn't use the load of system resources required by HEM2. I've wanted to go with HEM2 but as it stands now, it just doesn't seem like the best option. This is based on reading several reviews and threads comparing both products as well as talking with others and PT4 always seems to be the consensus. HEM's customer contact and support seems to be at the highest level though, as the information provided always seems to be relatively fast and helpful.

Originally Posted by Weissr

Thanks for the reply. The work you are doing to make things better with HEM2 sounds great, the only problem is that I need to get a HUD soon and don't really have time to wait around for multiple releases just to see if things are improved/fixed, and using the trial doesn't give a glimpse of what's to come either.

I fail to see the logic of your point. You need a HUD and the whole point of the free trial is so that players can try out the software before they commit to purchasing.You don't even have to use the trial either , you could post and ask what current users opinions are of PT4 and HEM2.
I have both of them and they both have pros and cons.Overall i prefer HEM2 and have been using it since the initial beta version was released about 16 months ago and release version was 12 months ago. It was probably released too soon and had the problems that you mention.BUt as far as i'm concerned those problems were fixed months ago.People with older computers may still have problems but do you want HEM to be able to exploit the computer resources available to the maximum or have features curtailed and not implemented to cater for those peole with old clapped out computers so that no one complains about it running slowly.
I also fail to see what relevance the point about using the trial gives no insight into forthcoming features. How does purchasing PT4 give you any more insight into forthcoming features in PT4?.

At this point going with the competition (PT4) seems like the only option as the software runs relatively bug free and doesn't use the load of system resources required by HEM2. I've wanted to go with HEM2 but as it stands now, it just doesn't seem like the best option. This is based on reading several reviews and threads comparing both products as well as talking with others and PT4 always seems to be the consensus.

NO its not. THe sensible option is to run both free trials of HEM and PT4 and see which one you prefer to use, if there are any problems with the software running slowly, which one has the features that you you like to use , etc. ALso how relevent are the reviews and threads that you read. are the opinions given based on a trial 12 months ago when problems that were about then have since been fixed. Use the trials and find out the current situation for yourself

HEM's customer contact and support seems to be at the highest level though, as the information provided always seems to be relatively fast and helpful.