Looks like they are cracking down on the raked hands for the December bonus, and not allowing rakes to count unless they are definetly played at .50/1 nl or above. I played 522 raked hands (.25 or higher rake) at the .25/.50 nl tables. Emailed them 3 days ago and finally got a reply:
Thank you for your email.
I can confirm that the most recent raked hand count indicates you have
to date completed fewer than 25 raked hands towards stage one of the
December Bonus Bonanza campaign.
Please note that for every 50 qualifying raked hands you accumulate at
minimum $0.50/$1.00 Pot Limit/No Limit tables or $1.00/$2.00 fixed
limit tables we will credit you with a $10 bonus chip, up to a maximum of
$100. To receive your free chips you simply need to email
[email protected] and we will credit your bonus within 24
hours.
If you require any further assistance with regard to this or any other
matter please do not hesitate to contact us here at Customer Services.
Our team are available 24 hours a day by e-mail or telephone on 1 866
3333 238 and will be pleased to assist you.
Kind Regards
Wayne
Pokerbet365
So keep this in mind if your chasing this bonus at lower limits you might want to change your strategy. I will start back Monday working on it. At least I made $40 while playing last week. Their probably giving away more money than they want is why they are cracking down now. I also called them last night since I hadnt heard from them in 3 days and they told me they were running a minimum 3 days behind.