Today I opened up my PartyPoker account to play a session and say my balance being $0,53. Instantly stories of people telling their account got hacked and all their money was spewed away in a few games, came to my mind.
I fastly checked my account history, where I saw a cashout on the 30th of april of $800, about all the money that was on there......but I hadn't cashed out. Even faster I open up IE and go to Neteller.com. "Why can't I log on? This is getting serious." Even searching for my emailadress isn't working, on to the support page and let's call them.

After a few minutes of waiting I get a Neteller agent on the phone, on a crappy connection. I tell him my story and he instantly sees 2 days age my Neteller registration details have been changed and after that there have been 2 cashouts to a merchant account number. One cash out of $800, one of $550, the remaining balance of my Neteller account.
I tell the agent my account has been hacked and I haven't changed the registration details, or cashed out any money. The guy closes my account and tells me he'll send an email to their investigation department and I'll be contacted asap, though likely next week as it's friday already.
I hang up pretty shocked....how can this happen.

After a few minutes of calming down I go to the Neteller support page again and open up a Live Chat with another agent. In the end he's able to give me the transaction numbers of both cashouts, but he can't give me any useful information on the merchant the money has been send to, so I still can't contact them or anything. On my questions how often these things happen, and how often people get their money back, he says it doesn't happen very often and most of the time people timely get their money back, because Neteller is in good contact with most merchants.

Now I'm sitting here, with 2/3 of my bankroll being stolen. I have no idea how this could have happen, tho it is likely that this person has gotten access to my emailadress, as both my neteller account information as my partypoker login, are in there. But I am 100% sure I haven't given anybody the password, nor have I ever accessed it on a public computer or anything. It is a mystery to me how this could have happened.

Of course I changed all my passwords this evening, and opened a new emailadress and stuff. But I'm quiet devistated by it. I just got robbed 1300+...and it represents an enormous amount of hours playing and studying.

Has anyone of you ever occured something like this? Do you guys have any thoughts on my changes of getting / claiming my money back?
In Holland (my home country) we have a system where a moneytransfer from one bank to another can always be turned backwards within a few days. Does anyone know if something like this exists in international banktransfers / transfers with merchants?