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 Originally Posted by NightGizmo
If you're going to work in a service industry, you had better make some kind of effort to provide service to your customers. It's bullshit to expect that you can just sit on your ass and expect people to tip you because "it's part of the price" for going to the restaurant.
If you replace the word "people" with the word "employer" and the word "tip" with the word "pay," this is, quite literally, how it works for any other service job in the world. Not that I mean to argue that how we pay any employee in any line of work is even remotely optimal, (I'm not arguing that a cook who gives fuckall about his job and doesn't care how runny the yolks are should make more than competent, at least half-caring cooks), but I'm just pointing out that this thing you're calling bullshit is a pretty goddamned mundane thing.
Also, we'd have to give much more specific examples of "good," "bad" and "mediocre" service for this to become any kind of real discussion. We're talking in very general terms, which is why I didn't answer the poll. When I say that the tip is an implicitly built-in expense in all but extreme cases, I mean that I know a ton of people who grumble about tipping anymore than 15% when everything went perfectly fine except for one little gaffe (which sometimes aren't even gaffes and which very often aren't even remotely attributable to the waiter). It is also the only line of business where you might not be paid if you "rub people the wrong way" or any other kind of ridiculous criteria for fulfilling your job requirement.
If we're truly talking about situations where you received no service--like, you had to go to the cook and tell him what you'd like, and you had to run your own food and stuff--then obviously this is a different discussion. That's a little extreme, I know, but this is just kinda to put into perspective some people's NIGHTMARE stories about service that was unsatisfactory but still not at all the equivalent of not being served at all.
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