Quote Originally Posted by BananaStand View Post
I dont know. And maybe they werent. The problem was the incompetence involved in the way they incentivized the project manager.

His directive was...spend and get your bonus. So in that regard, all investments are equal. The two may be different later on when it comes to the rate case. But the person making the decision of what to spend money on, doesnt care about those details.

The point though, is that the money was spent on something that consumers didnt want or need. So why should they pay for it?
In the short run, that is a necessary component of what makes for a robust market in the long run.

Besides, it's not avoidable. Like you said, the consumers eventually responded to the information and the company's rating tanked.