Hello James,
Thank you for your response.
We have added your username to our files for further consideration. Please note that our partnership with the affiliate Rakebackpros is in the testing phase, and a
test group of players have been selected to participate.
Unfortunately, due to large number of players requesting
rakeback, we have no fixed time frame. Please, be patience.
If the partnership continues and you are selected to receive
rakeback from the affiliate you will receive a confirmation email from
Full Tilt Poker.
We appreciate your understanding.
If there's anything else we can help you with, please
don't hesitate to ask.
Best of luck on the tables!
Kind Regards,
Rudolf
Full Tilt Poker Support
----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet.
Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.
Learn, Chat, and Play with the Pros at
Full Tilt Poker
----------------------------------------------------------------------
Original Message Follows: ------------------------
Rudolf,
First let me thank you for your speedy response! I will indeed be patient as I very much enjoy your site. I do however hope this issue is addressed in a timely fashion. I feel it is very unfortionate for those of us who started at the best site on the web to learn the game but then later find we are penalized for doing so!
I do understand it is not an
option for start a new account in order to resign with an affiliate and I know this is against the rules. This is why I would be truly bother to have to leave FullTilt in order to gain what I could have easily recieved had I started at another inferior site. My trust and confidence are with FullTilt that they will get this resolved in a timely mannor.
Again thank your for your response, and I look forward to hearing from you soon!
Jim
HarleyGuy13
On Sat, Nov 29, 2008 at 4:56 PM,
Full Tilt Poker -
Bonus <
bonus@fulltiltpoker.com> wrote:
Hello James,
Thank you for contacting
Full Tilt Poker.
Full
Tilt does not pay players
rakeback directly. There are a number of
rakeback affiliates who offer players up to 27%
rakeback if they sign up to
Full Tilt Poker through their site.
Please note that this is not an issue which can be solved by opening another account with
Full Tilt Poker, it is against our site policy to
open more than one account. Though you could cease using your account, we do not remove it from our system, nor do we freeze accounts in order for players to create new ones.
However, we do value your continued support of
Full Tilt Poker, and we are currently looking into organizing something that will help players who are not already attached to an affiliate. We have added your username to our files for further consideration. Please be patient.
If there's anything else we can help you with, please
don't hesitate to ask.
Best of luck on the tables!
Kind Regards,
Rudolf
Full Tilt Poker Support
----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet.
Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.
Learn, Chat, and Play with the Pros at
Full Tilt Poker
----------------------------------------------------------------------
Original Message Follows: ------------------------
Gentlemen or
Ladies I am writing in hopes of obtaining
Rake Back on my account. As I understand it
rack back is only available to those who sign up for a new account and request
rack back. I have been playing on Full
Tilt for awhile now and very much enjoy the site and my hopes are to coninue to play on Full
Tilt. My problem/concern is I like many other new players had no knowledge of things such as
rack back when I bagan playing on Full
Tilt. Now that my knowledge and skills have increase, although the skills have increased very minimally, I want to receive
rack back. I have read on many forums that if one makes a loud enough noise you have made it available. My hopes are by mearly asking you can help me out. I
don't want to make a long drawn out issue of this but I am insistant that I either find a way of receiving
rake back at my preferred site, Full
Tilt, or I need to find a NEW site.
Please advise me as to how we can make this a win win situation for both you and I.
Thank you,
Jim
HarleyGuy13