I signed on with PokerStars 4 years ago. This was a 'fail' and I quit.

Not sure why then it did not occur to me to look for support as I have done this time when I return 4 years later.

I sent an e-mail to PokerStars suggesting that they may wish to sweeten the pot for my continued investment. Result = nothing, really. Entitlement to enter a draw for some chips, or something.

I like PokerStars (opinion subject to further exposure). What alternatives are there and which are recommended?

I am United Kingdom player.