I have cashed out multiple times with no problem from ACR. The only problem that I had was when I tried to deposit the check which was written on a Canadian bank. Ally wouldn't take it at all, Wells Fargo wanted to charge me a fee, but my Discover Bank online account took the check with no problem. So, you might check with your bank before you request a check. And there are several other ways to cash out. I just prefer a check.