Originally Posted by
OngBonga
The correct policy is to make them wait in the lobby while you "check the room" and then call the police, we're not supposed to check them in, but you'd only do this if you're pretty confident something is amiss. I don't know how many red flags that night porter needed, I count four (age, dressing gown, walk in paying cash, after 10pm) which should be enough to take some form of action. Taking his ID info, checking them in, then calling the police to ask for advice, this is probably what should have happened. That's the non-confrontational way of dealing with it, without raising their suspicion, rather than having them sitting in the lobby for however long it takes the police to arrive. That's probably what I do.