but you ran good and took their money, so whats the problem?
if you took a huge amount off them you may end up giving some of that back to help iron out this average payout you want calculated to every single player who played them.
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but you ran good and took their money, so whats the problem?
if you took a huge amount off them you may end up giving some of that back to help iron out this average payout you want calculated to every single player who played them.
@ bikes/m2m, yep, you both make a good point. I merely want to know the position held by stars on this type of situation. Sure, i may be up against these players, but their cheating has cost me money.
Note the weird implications of a payout of confiscated balances that is not pro-rated by volume against the cheats. Imagine the perverse incentives in place if i find someone who is cheating, check and realise that I am up $ against them, choose not to report them but instead monitor how I am doing against that player - including doing way more messed up stuff against them cos I'm freerolling - and postpone reporting them until at any point I end up down $$ against them.
I'm really curious what stars' approach is in this type of situation. Hence the questions in my previous post in this thread.
This is a good inquiry. I can assure you that funds seized from colluding accounts are used to reimburse players adversely affected. Daven and others have brought up some interesting points but unfortunately I'm unable to disclose the precise method we use to determine how funds are redistributed (I suppose you can get a broad idea of it based on Game Security's email to Daven).
Edit: I'm looking into whether there's any more info we can share with you guys on this...
Dylan
rake trappppp
Probably, but I'd expect to have a significant advantage over the average micro NLHEHU bonks, so I'd hope my winrate more than pays the extra rake I pay.
And as for PLOHU, I just wanna play some HU PLO, but I can't because I'm not rolled for it. Again, so long as I'm in profit, which I'd expect at $2 stakes, then I'm happy.
I don't give a crap about rake so long as I'm making money, the fish pay my rake, not me.
Update on the seized funds from collusion. Yes, 100% of funds seized are distributed to players, and in some case we give extra funds to compensate players but as I suspected we do not disclose the method we use to allocate the funds.
I'll throw the low-stakes HU table suggestions to the Ring game guys and see if any interest comes back.
Dylan
Hi Dylan,
Just a minor point, but I think it may help out some players.
Imagine the screen being split into four quadrants; top left being quadrant 1, top right being quadrant 2, bottom left being quadrant 3, and bottom right being quadrant 4. If you have two tables stacked in each quadrant and save the layout, when you open the tables next time, they open in the following order, no matter what order you put them in the user.ini file:
Quadrant 1
Quadrant 1
Quadrant 2
Quadrant 2
Quadrant 3
Quadrant 3
Quadrant 4
Quadrant 4
I sometimes only open six tables and so end up with no table in quadrant 4. I can save another layout for six tables, but if I played 20 tables, I would end up with loads of different saved layouts. Could you add a checkbox so the tables open in the order they appear in the user.ini file?
I would really like the tables to open in the following order:
Quadrant 1
Quadrant 2
Quadrant 3
Quadrant 4
Quadrant 1
Quadrant 2
Quadrant 3
Quadrant 4
I've written a little AHK script to move my tables around the screen, and there are various other programs that will do this, but it would be nice if this was added to the Stars software.
Nothing!
I think this problem only occurs when you have more than one table in the exact same position. Stars seems to open all the tables at the one position before it moves on to the next position. This is ok if you always play the full amount of tables, but not ok if you decide to play less tables every once in a while.
There are ways you could abuse the system by having a bounty if you knew the value of it. There are often 250k players playing poker at a time, not everyone can be monitored closely by pokerstars staff.
I think the entire poker community is just way too greedy and is always expecting a hand out for doing something that benefits the community as a whole. If you see a group of players whom you highly suspect are colluding, then the right thing to do is send an email to support outlining all the evidence that is relevant to the issue. It's ethical, and it helps maintain integrity with the games. It sets a good example to the rest of the poker community to aid pokerstars in policing the games, and overall should deter colluders if they know that other regs are being vigilant. The moment people start a trend where no one bothers to report these issues because they 'arent getting anything out of it' is when the system begins to collapse.
I imagine the player who posted that last sentence is a busto, lazy, ssnl grinder who just wants money to fall into his lap in the easiest way possible. You never, ever see hsnl players whining about not receiving rewards for catching players cheating, but that in a way is what separates the best from the rest. It's likely he was just trying to be creative in thinking of solutions, but if he thought about what he said he'd realize it makes no sense because it won't happen.
I think that you're being a bit harsh with that comment. Certainly sections of the community are too greedy , but to class the entire community as being too greedy to altruisticly benefit the whole community ignores the work put in by mods/admins of forums, better players responding to beginners hand history questions and individuals who try and help in cases of fraud/scams (like clamper at 2+2) etc.
Saying the entire community is greedy was an over-exaggeration. There are certainly a large amount of people in it though that are greedy, while another portion who are quite generous.
Nice one Inspector Daven!
creditadjust transactions where stars sends you money from busted cheats count as deposits => no withdrawing funds for 48hrs. Seems a bit weird, and a pain cos i'm due to make my regular withdrawal, but instead it looks like I won't be able to do so until i get back from holiday.
How about a vip level boost for a month for Daven as a reward?
Hi Daven,
You can email [email protected] and they will immediately lift this restriction once they confirm that it was a credit given and not an actual deposit.
Dylan
yo dylan, now that we can choose to sit out from any given table or all tables, this hand or on our next big blind, via the session options box, i think it would be cool to have the option of getting rid of the "sit out next hand" and "sit out next big blind" tickboxes in the bottom left corner above the chat box. the less unnecessary clutter the better imo.
edit: as well as the "fold to any bet" tickbox. i understand there is no "fold to any bet" option in the session options box. but if it's not being used...
Is it possible to have every hand history for the past couple years emailed to me? Or how far can I request back hh's?
+1
Also, Dylan - i logged a 'bug' about the "sit out next big blind" function a while ago - essentially, I think it should be "sit out next blind". e.g. if you just wanna play your free hands before closing a table, sometimes it happens that players will sit out/leave, and the BB jumps over you, meaning you end up playing the SB instead of sitting out and closing. could you chase up with yer tech guys, plizz?
You can go quite a ways back. Support will provide you with links to where you can download your hand histories. Just email [email protected] (or me) with the date period you want your hand histories from.
Dylan
It's now in our Tech's hands, but a comment I received is that some players use the 'Sit out next Big Blind' right after they've posted their BB, which allows them to play the SB and finish the orbit. I still see where you're coming from here, but just another perspective on why it may exist as it does now. We'll see what they think!
huh?
they want a function specifically to allow them to pay to play the worst seat at the table?
How about a function to allow them to show everyone their hole-cards preflop too? :rolleyes:
but seriously...if you were to move these options to the session menu like like rpm suggests, you could have both, oui?
I'm not sure you understood what I was saying. The function as it is now lets you click the 'Sit out next Big Blind' checkbox when you're currently playing your Big Blind. You then pay your SB and finish the rest of the orbit. I do think you bring up valid areas of improvement though and with the new sessions feature there's a lot more potential for efficiency.
Dylan
No no, I did. It's just my Eenglish sense of humourings doesn't really translate to the Interwebz.
Sorry about that.
However, the glitch, as reported, would still potentially occur in the scenario you describe if another player subsequently leaves/joins/sits out at just the wrong moment, causing the BB to skip over you and you end up SB again.
I assume that this is legitimate behaviour for the Blinds, so IMHO the function should be either
* smart enough to recognise this or,
* be made more specific, and you just don't use it from the BB
Happy Monday FTR'ers.
The SCOOP Reload Bonus is now live, 50% up to $250. Enter 'MAX250' into the PokerStars Bonus Code box to apply the bonus. You have until May3rd to deposit and then 30 days from the time you deposited to clear the bonus. The bonus is earned in increments of $10 for every 200 VPPs earned.
Let me know if you have any questions, and happy SCOOP'ing to all!
Dylan
Hi Dylan,
Howzit goin'?
Are you able to give us an update on the sitch between PS and Poker Table Ratings?
yes
what happened? it all sounded a bit acrimonious
i wonder if it has anything to do with
a: pretty much any info viewed on ptr was in breach of
and
b: the fact that they profited financially by selling hand histories that players used to cheat (= breach 5.5 above = cheat)
i can imagine a plethora of other possible reasons, but that's probably a good start.
Daven is correct. We took action which resulted in them no longer offering our hand histories.
Dylan
deep ante euro tables - omaha and/or nlhe? i can't find them. I would like to find them.
I don't see them either - will float it up to the Ring Games team. I'm traveling this weekend but I'll be back on Tuesday.
Dylan
This is from when I asked you in October about the relocation process:
I'm now starting to get myself sorted out and I've realized there isn't a landline phone in my girlfriend's London house. I'll also be staying at a second residence (which I'm pretty sure does have a landline), but it would be very inconvenient for me to travel to Oundle (90 minutes away) and wait for Pokerstars to call me to get my account reactivated.
Is there a way to circumvent this part of the reactivation process? Could Pokerstars call me via skype and verify my new location through my IP address?
Also I assume stars wants me to fax in my supporting documents. Could you provide me with the appropriate fax number?
Thanks,
Sam
cheers daven, emailing pictures of the docs would be 10x easier than getting to somewhere that has a fax machine! Is that an option Rav?
Dear Awesome People at Stars,
I am soon returning to not-Americaland after hiatus in Americaland. I had my account locked after I left Thailand in December to prevent any wtfproblems from rising up (eg drunk me logging in to PS and then getting account banned). When I return to not-Americaland do I have to regrind my SN status from scratch? Or will I still have it as it's not like I could maintain it whilst in Americaland?
how are you accessiing the internet without landline? through your mobile or unlocked wireless signal. Have you got the bank account sorted ?pretty sure Clan_sup3rman had to get a utility bill with his name on it beforehe could get the bank account sorted.
Cheap Home Broadband & Phone packages - Broadband & Phone from Plusnet is a cheap way of hgetting phone and broadband and should count as a utility bill to get the bank account.
I can't recall whether she has a router or if they are piggybacking on another wireless signal, but yeah definitely no landline in the London house.
I got a couple really helpful PM's from L_Clan_sup3rman about the whole relocating to England process. He recommended the HSBC passport bank account for convenience -- still waiting to hear whether they've approved me for an account. I am optimistic I can be playing within 7 days of getting to London!
I've talked to my girlfriend about the utility bill thing so that should be sorted before I get there.
a mix of stakes, mostly 25nl and 50nl
so far this month i have played 56k hands and am running 4ptBB/100.
I have paid more in rake than i have won at the tables.
wtf is going on? is this standard?
ja ja, move up already
Hi Sam,
Sorry for the delay, it was a Holiday weekend here in Canada and I was out in the woods until today.
Yes, you can certainly take pictures of your documents (so long as the entire page is captured in the picture and the information is legible) and upload them in the client or send them to [email protected]. As for the necessary verification call on your landline, you can explain your situation to our security department and ask if it's possible to be called on a UK cell phone.
When you've sent in the documents, send me a quick email at [email protected] so I can take a look at your case and hopefully help get past the landline problem.
Dylan
Hi Bikes,
If I understand the situation you're describing - you relocated outside of the United States, then returned to visit to the U.S. and are now back outside the U.S. - then you will have to regain your status from scratch. The monthly VIP status requirements remain the same for everyone, and while I know that many players have obligations back home that understandably prevent them from hitting their targets, we can't make exceptions in this case.
If you were relocating for the first time, then your status on April 15th, 2011, would be reinstated.
Dylan
Dylan you are going to have to drop in Kingston for a night this summer and visit the grind house once bikes moves in (along with another ftrer whos name is to be held on a hush until he confirms moving).
cool thanks! I'll send you an email once I've emailed pics of the documents to [email protected].
Hey Daven,
In regards to the deep ante euro tables, we don't offer those at this point (and don't think we ever have). I've passed along your interest in them.
Dylan
what's the policy on grimmers? i had a quick look at the stars site and couldn't see anything. warning then ban?
How about doing something about team pros that are notorious campers i.e. WizardofAhhs
I dunno how he's even online pro anymore he plays no more than two tables and never, EVER keeps games going. I know that other players have been given temp bans from high stakes for this (camping around fish, snap sit out when they go for a bathroom break etc), the fact that of your so called 'pros' does this, and is by far one of the worst, is completely pathetic and makes me want to vomit all over my screen so I don't have to witness this shit.
(@ your manager, I know you are just the messenger sir!)
thanks boss
who should I talk to regarding notorious campers like 108th?
your chat moderators won't even point me in the right direction. support@pokerstars is pretty much useless regarding this issue.
Emailing [email protected] or even myself at [email protected] is where you should be sending this for consideration. Appropriate action will be taken.
Dylan
does stars have any rules against players insta-seat-hopping to jesus-seat the new player at the table when a ring game table that has been playing HU goes 3-handed ?
how about players in general seat-hopping to gain position on a player when the table has several empty seats?
or is this poor form that results in recreational players feeling targeted something that stars allows? (and, in doing so, rewarding the scum who do it?)
Hi Daven, sorry for the delay. I'll be back hopefully tomorrow with an answer on this - I remember it being discussed in the past but I want to make sure I give you a clear answer on where we stand on this issue.
Dylan
I threw up in my mouth when i saw the cap lobby today
17 tables at 5/10 of regs sitting alone waiting for action, 4 games running.
It's easy, like when short stack leaves a table and can't return without the same amount of money he removed, his table chip stack is recorded for a certain length of time before he can return. Make it a timed 5 minute pauses to return to a table if you give up your seat with or without the same buy in.
Bumhunter leaves table, can't sit again for 2 mins, 5 mins, anything that keeps fish from seeing this action and killing guys from starting tables that fish sit at. There are plenty of tables on Stars at every stake, no need to leave a table and instantly return.
cheers for getting back on this
here are two suggestions:
1) implement a specific rule against this type of behaviour. (Given that this discussion has been held internally at stars, there is obviously a stronger argument for allowing this than for preventing it. I would be interested in hearing the arguments for allowing this behaviour, are you able to share these?)
2) kinda like what jyms suggested; if a player leaves a table, then for the next five minutes (?) the only seat at that specific table they can return to is the seat that they left. If it's occupied, well, guess they can't rejoin for five minutes - serves them right. If the table fills, well, guess they shouldn't have left, now they can enjoy the waitlist
^
then again, changing status quo is a bigger deal than maintaining status quo, so i guess the arguments for change would have to be overwhelming - plus there would be a non-zero cost of implementing any changes into the poker stars client, plus communications around the issue, etc. Probably answered my own question ;)
cheers for passing on the suggestions
Hi Dylan
Is there a way to have a custumized table theme per specfic game type - for example one theme for 180 man Sng, another for 45 man Sng and a 3rd for Omaha Sngs?
You can customize your table themes specifically for Tournament, Ring games, Zoom, and SitnGos. There isn't yet functionality to differentiate between an Omaha SitnGo and a Hold'em SitnGo, however.
In the PokerStars client, go to Options --> Beta Options -->Table Themes and customize your table how you please. Then choose which type of game you want to apply it to (all tables, tournaments, ring games, Zoom, or SnGs) and click on Apply --> Ok and you're all set.
Let me know if you have any questions about this - changing the felt colour is a great way to quickly differentiate between games.
Cheers,
Dylan
Hi Dylan,
What's with the speed change on 2NL tables?
Hi DoubleJ,
We are moving to a model in which the speed of every table "type" is the same. For instance, all $.01/$.02 NLH and PLO are now "fast" games. As is all razz, except at the highest stakes. This will roll out over a period of time, but the goal is to eventually have one speed per table "type".
We're continuing to listen to feedback and suggestions from players on this, so feel free to share your thoughts and I'll pass them on to the appropriate person for consideration.
Thanks,
Dylan
Hi DoubleJ,
There are a few reasons in favour of this potential change:
1. Simplifying the appearance and offerings in the Lobby making it easier for players to sit down and play.
2. Improving player liquidity with the union of the 'speed' and 'normal' table player pools.
3. Improving the playing experience for those inconvenienced by the slower play of some of their peers.
We are very interested in player feedback on this issue, so you're invited to share your thoughts.
Regards,
Dylan
Huh? How much easier does it need to be?
I've no idea what this means. Can u explain please?
...whilst at the same time massively inconveniencing those who mebbe don't want to play fast tables.
If we have the choice, then we'll vote with our feet, won't we? Are you seeing a signif. bias towards "fast" tables right now?
i'm all for this
it's going to fuck with the 24-tabling, auto-timebanking rakebots that just slow down the whole system - and i like things that fuck with them without inconveniencing most other players
also, think of it from stars' perspective. If all holdem tables are averaging 75 hands per hour instead of 55 hands per hour, without any effect on the number of tables running then.... they make more $$. This is what most business decisions boil down to. I doubt that anyone finds the lobby that complicated, I have no idea what this will do wrt to player and game liquidity.
note that eliminating camping and introducing the seat hopping prevention measures suggested above would also improve the playing experience, but it wouldn't improve profits, so, watch that space...
1. We believe some new players find the Lobby complicated, and that simplifying it where possible is better.
2. Liquidity refers to the number of players at any given table type. The more table types we have, the less liquidity each type will necessarily have.
3. We do receive a lot of feedback from recreational players that they don't like slow play.
I assume that you would be against such a move? Are you happy with the current model or is there another option you'd prefer? I'd be happy to pass your feedback on directly to our Ring Game managers.
Regards,
Dylan
Do you not think that some old players feel inconvenienced when you change things? It wasn't broke, the lobby is equally as complicated now as it was before, ie not very, unless you're stupid.
Not that I care, it's just I find your reasoning here a little flawed. How stupid do you think the newcomers are if you think they find the lobby complicated?
Hi Dylan,
First off - apologies if my tone came across as hostile previously; was not my intention.
To answer your question - I don't know for sure, as I've never played fast tables; mebbe they're the nuts
From my POV, though, i was disappointed at the news about table speeds as:
1) I'm English, and as such detest having my Freedom of Choice compromised, especially by $MultiBillion Corporates :) , and
2) As evidenced by my membership here, i'm a student of the game and am concerned about the impact of being forced to play faster is going to have on my development. I do not want to go back to playing robot-style
As I said before, I don't see the how unifying tables this way provides any player benefits. If there are player who don't like the pace of the Normal tables, they already have the Fast table option. (Or are these the players who are too stupid to work the Lobby? :) )
As daven pointed out in his wacky antipodean fashion, this does rather smack of further fleecing the micro player to help pay off the $720m you owe the DOJ.
Again, your point about Liquidity is puzzling - can you explain what this means to
a) me as a player and
b) you as a Business?
In particular your statement "The more table types we have, the less liquidity each type will necessarily have" is not coherent.
If liquidity is so important, then why not just offer one table type (let's say $100 PLO). Then you'll have 100% liquidity.
But not much of a player pool.
hey dylan, I have a suggestion for improving software you could pass on:
when you are first on the waitlist for a table, and two seats open up, the second person on the waitlist gets to pick their seat at the same time as you, whereas I think they should have to wait until you are seated given that you were first in line (should get first choice if in line first and then second in line only gets to sit after you have chosen seat)
I am also not very happy with the change. I have not been playing poker very long, maybe 6 months or so, and I find that having all tables set to fast is massively effecting my game.
I am being forced to make difficult decisions very quickly, which is costing me a lot of money, as I am making quite obvious mistakes but due to the time restriction I do not have the time to sit & think about what I want to do. I have 8 seconds....
As has previously been said, people already had the fast table option if they so wished to use them.
Making the software better/eaiser for the people who deposit will only help your game. You guys have to stop thinking of yourself and think of the bottom line. Make your suggestions on what will help stars gain deposits, not help you play 4 more tables. Re read all the posts M2M and other big winners have made. It's about stopping the bumhunters and the people making the game less enjoyable for the fish. It's never about grinding more hands and more tables.
Personally I think that nobody should be able to sit out on any one table while being dealt at others after the BB. I don't think anyone should be able to switch seats at a table ever, and I think we need to eliminate the HU bullshit that happens with people sitting out vs other regs, at multiple tables and the Grimming with either a minimum amount of hands when dealt in unless stacked.
zoom tournaments and 180 Sngs
I do think that the user interface is very complex for new players, I see time and again in the Israeli forum I am a member of people asking questions about how to do abc because they cant locate it, there is no good help mechnism (where you can type keyword and get help options)
Also the top level menus are very complex and long, I dont know if stars supports a 'basic' view with only the commonly used options displayed for beginners
Question about mobile app: downloaded to my iPhone and iPad, but I can't log-in with my normal p/w. Do these require a separate p/w?
That's nice, but then the rest of this post seemed the most hostile yet for no apparent reason so allow me to apologise in advance if my tone is harsh but your post annoyed me and so I feel it warrants more than the pleasant and polite reply that I'm sure PokerStars Dylan will give you.
why not try them before you get yourself all worked up and have a go at this poor guy who has to take you seriously?Quote:
To answer your question - I don't know for sure, as I've never played fast tables; mebbe they're the nuts
I'm a New Zealander, and as such think that this makes zero sense. If you would have more "freedom of choice" were PokerStars to not exist at all, maybe you could argue like this. As it is, PokerStars is adding one or two choice(s) to your life, not taking any away that would by default be there. Just because they've previously enriched your life with two choices doesn't mean you're entitled to this forever. You may as well complain about the Man holding you under his evil corporate thumb because KFC doesn't sell popcorn chicken any more.Quote:
From my POV, though, i was disappointed at the news about table speeds as:
1) I'm English, and as such detest having my Freedom of Choice compromised, especially by $MultiBillion Corporates :) , and
Do you play more than one table? If so, playing fewer "fast" tables (so that you have roughly the same rate of hands/hr if that's a concern for you, but as you yourself implied volume should be secondary to thought while developing) is one easy solution to your problem that seems to have no downside and could in fact improve your development-- less individual players for you to try to keep track of.Quote:
2) As evidenced by my membership here, i'm a student of the game and am concerned about the impact of being forced to play faster is going to have on my development. I do not want to go back to playing robot-style
If you only play one table, see above about trying the fast tables before getting your knickers in a twist- I'd be extremely surprised if you are unable to comfortably 1-table the "fast" tables. Just checking, are you aware of the timebank feature? (this might be of help to you too, Cobra) The timebank means you have more than 8 seconds for the difficult decisions.
Firstly, I agree with TLR that the lobby is complicated/cluttered. That said, I don't see this particular change having a big impact on that one.Quote:
As I said before, I don't see the how unifying tables this way provides any player benefits. If there are player who don't like the pace of the Normal tables, they already have the Fast table option. (Or are these the players who are too stupid to work the Lobby? :) )
Secondly, (@misteronggggg as well) if the recreational players are too "stupid" to find the fast tables and go play somewhere else, then either you can sit and breakeven while feeling superior that you're smart, or the lobby can be redesigned so that the recreational players are happier, stay, and you have an easier time winning money.
sounds like from daven's post he's a) in support of this change and b) was trying to make the point that of course businesses are going to try to maximise profits, the follow-on being that they will of course put their interests before yours, and that your apparent feeling that pokerstars owes you something isn't going to play a big role in their decision. Make a case that this change will be worse for enough players that it will also be worse for pokerstars, not a case that it will be worse for you personally while not explaining why stars should give a crap about this. (what daven and jyms already said)Quote:
As daven pointed out in his wacky antipodean fashion, this does rather smack of further fleecing the micro player to help pay off the $720m you owe the DOJ.
Seems perfectly coherent to me, maybe you should just reread it. Liquidity in this case can be used as good as synonymously with "traffic" or "player pool", but used here on a table-type basis, rather than site-wide. Hopefully that clears up why your point here doesn't make sense.Quote:
Again, your point about Liquidity is puzzling - can you explain what this means to
a) me as a player and
b) you as a Business?
In particular your statement "The more table types we have, the less liquidity each type will necessarily have" is not coherent.
If liquidity is so important, then why not just offer one table type (let's say $100 PLO). Then you'll have 100% liquidity.
But not much of a player pool.
Pokerstars yearly profits are rather substantial (Forbes estimated them at $500m yearly in 2010) so I doubt $720m spread over several years is going to be that much of a problem given FTP will be profitable too...Quote:
As daven pointed out in his wacky antipodean fashion, this does rather smack of further fleecing the micro player to help pay off the $720m you owe the DOJ.
NOW I FEEL BAD AND I'M GOING TO WRITE IT IN CAPS LIKE KENNY POWERS. SORRY.
pokerstars vip is a best vip program
This is the Titan (iPoker) lobby.
http://img607.imageshack.us/img607/5590/titang.png
it scores over the 'stars lobby in a couple of ways IMHO:
1) Sexy Look 'n' Feel - it looks like an App, whereas the 'stars lobby looks like a fuddy-duddy 'computer programme'
2) Quick Seat option - steps you through the games, structures, buy-ins and table size (with hints), and then either shows you a list of matching tables [Browse Similar], or seats you at the next availabale matching table [Seat Me]
Is this the Kind of thing you mean, Dylan?
Interesting discussion! First off, to Warpe: No, your password is the same for the Mobile app as the desktop version. If you're having password issues you should contact [email protected] ASAP.
As to DoubleJ/Kiwimark topic, I would expect you to be 'tough' on us as we want you to have high standards, so no worries about the tone of any posts. I've been pretty busy at an on-site event in Montreal this week, but this feedback is still getting passed on to superiors. Making the lobby as intuitive as possible is certainly important to us. Out of curiosity Double J (and anyone else), have you checked out the look and feel of our Mobile App yet? If so I'd be interested in hearing your 1st impression.
Cheers,
Dyan
Dylan, please please can you get this changed:
http://i.imgur.com/j46Yd.png
That's the date column of the tournament lobby fwiw.
I know what date it is, and if you make the column smaller it cuts out the time first, not the date. Can you look into this please?
Thanks!
http://i.imgur.com/Q7J7s.png