I just gotta put in a little two cents here...
Please, please, please, for the sake of making more money, when someone hits a ridiculous draw on you and makes a terrible play or whatever... congratulate them on their great play!! Make them feel like they made the right move, or a simple "nh" or "nice catch" will do. Too often I see players berating other players when they lose to a bad beat. "Why the hell did you call with that garbage??" "You went all in with A5??" Well yes they did, and that's exactly what you want!! Yeah you may have lost this hand, but if they continually make that kind of move you will get them eventually. (Hopefully they don't leave till you get your money back, or someone else takes it first) Bad beats are a part of the game, and shouldn't cause you to get upset. Actually, i look at bad beats in a more positive way, cause I know i played the hand right, I just have a sucker at the table that got lucky. If anything, pump them up, "You're on a roll now!"... Talking a bunch of crap will only make them pay more attention to their game. I'm sure many of the regulars already know this, but I see it so often it's ridiculous.