Dear PokerStars Player,
You are receiving this mail because you participated in Tournament
#169968151, the "Sunday 1/4 Million", which began on June 14th at 15:30 ET.
Due to an error with the tournament, 81 players who registered for the
tournament were not able to play, though the system considered them -
internally - as still part of the tournament. Once the problem was
discovered, we paused the tournament while we investigated the error and
decided what to do about it.
Initially, we decided that we would continue the tournament on June 21st.
However, some players objected to this resolution as June 21 is Father's Day in many countries. As a result, we have reconsidered and decided to roll this tournament forward, cancelling further play and awarding prizes based on chip counts, using the formula 'Roll Forward (players in the money)' found on our Tournament Cancellation Policy webpage:
http://www.pokerstars.com/poker/tour...cancellations/
The following actions are being undertaken to resolve the issue(s) with this
tournament:
1. Refund the $11 buy-in to the 81 players who entered but were unable to play
2. Adjust the prizes for all players whose finishing position was
incorrect, and should have received more money as a result
3. Roll the tournament forward for the 175 players remaining when the
tournament was paused
You will be part of the Roll Forward resolution for the remaining players.
The payments for the Roll Forward will be made as soon as possible.
We would like to thank our players for their patience while we worked to
resolve this matter, and again apologize for any inconvenience caused.
All the best,
Bryan S.
Tournaments Team Leader
PokerStars Poker Room Management
