Welcome Bonus(es) & Bonus Code(s)
EuroGrand Casino offers several deposit bonuses to new players*. To be eligible for bonuses, click the “Claim Bonus” button on your first login, otherwise you will have to click “Accept/Decline” every individual bonus offer. EuroGrand Casino does NOT use any bonus codes. Please note that all bonuses at EuroGrand are for playing purposes only and will be subtracted from your account when you withdraw your winnings. Most players will get their bonuses denominated in euros, but pounds sterling are available for British players, and others might prefer to use dollars. In most cases, the total of the bonuses are identical in each of these currencies.
€100 Welcome Bonus
Receive a signup bonus of 100% up to €100 instantly on your first single deposit. In addition, you’ll get 25 free spins to use on certain specific slot machines.
€1,000 High Roller Welcome Bonus
Make a first deposit of at least €2,000 and receive a €1,000 welcome bonus. You’ll also receive 25 free spins to use on any one or a combination of certain listed slot games.
Wagering Requirements & Terms (Bonus Clearing)
Unless otherwise stated, each promotional offer is valid for just 7 days. Once the 7 days are up, any remaining bonus amount or pending winnings will be removed from your account, so don’t waste any time when clearing your bonuses.
Whether you opt for the standard deposit bonus or the high-roller offer, you must wager 25x the combined total of the deposit and the bonus in order to perform a cashout.
Example: Deposit €100 and earn a €100 bonus (€100 x 100%). You must now wager 25x the combined total, so 25 x (100+100) = €5,000.
Example: Deposit €2000 and earn a €1000 bonus. You must now wager 25x the combined total, so 25 x (2000+1000) = €75,000.
Regarding any profits you’re lucky enough to amass from your free spins, you must wager them 40 times over before being able to cash them out.
While play on the slot machines will count fully for the purpose of clearing your bonus, other games are weighted differently. The various options and their percentage weightings are:
Scratch Cards: 100%
Pai Gow, Red Dog, Let It Ride: 25%
Casino Hold’em: 25%
Craps, Sic Bo: 20%
Video Poker: 20%
Blackjack Switch, Pontoon: 5%
Casino War: 5%
Lucky Wheel (Spin a Win): 5%
All double options on slots & Video Poker: 0%
All other games: 100%
Roulette has a unique rule whereby your wagers will count for between 0% and 50% towards bonus playthrough totals depending on the specific types of bets you put down.
3. Loyalty/VIP Program
EuroGrand Casino offers a special loyalty program to every player. Each time you wager on a game, you will earn Complimentary Points. The more points you earn, the more prizes you can redeem them for, including cash, bonuses, and prizes. Each €1 wagered is worth 1 Comp Point.
4. Other Promotions
€500 Second Deposit Bonus
Make a second deposit of at least €10 to receive a Euro Grand Casino bonus of 60% up to €500.
To claim the bonus, you must play through your entire First Deposit and any First Deposit bonus. In order to perform a cashout, players must wager 18x the combined total of the deposit and the bonus.
Example: Deposit €500 and earn a €300 bonus (€500 x 60%). You must now wager 18x the combined total, which equals to 18 x (500+300) = €14,400.
€100 Third Deposit Bonus
Make a third deposit of at least €10 to receive a signup bonus of 100% up to €100.
To claim the bonus, you must play through your entire Second Deposit and any Second Deposit bonus. In order to perform a cashout, players must wager 18x the combined total of the deposit and the bonus.
Example: Deposit €100 and earn a €100 bonus (€100 x 100%). You must now wager 18x the combined total, which equals to 18 x (100+100) = €3,600.
15% and 10% Extra Deposit Bonus
Every deposit you make can earn you an extra bonus of 10-15%.
Deposit with the following and earn a 10% Extra Bonus:
Visa, MasterCard, Maestro Card, Visa Electron, Diners Card and EntroPay Card
Deposit with the following and earn a 15% Extra Bonus:
Neteller, PayPal, Paysafecard, Skrill, EcoAccount, Instadebit, WebMoney and Fast Bank Transfer
If you opted in to receive bonuses, the bonuses will be instantly credited to your account after making a deposit. If you chose not to opt in, you can still receive the bonuses by clicking “Accept” when they appear.
In order to perform a cashout, players must wager 18x the combined total of the deposit and the bonus.
Example: Deposit €500 with Visa and earn a a €50 bonus (€500 x 10%). You must now wager 18x the combined total, which equals to 18 x (500+50) = $9,900.
Refer A Friend
Every player that you bring in to EuroGrand Casino will earn you €50 once they make a first deposit of €50 or more and wager at least the size of this deposit. This bonus comes with an 18x wagering requirement.
5. Additional Benefits for High Rollers/High Stakes Players
EuroGran Casino offers a special, invitation-only VIP Club to loyal players. Players in the VIP Club will gain access to the following special features:
– Special VIP events
– Faster withdrawals
– Special promotions and bonuses
– Exclusive prizes
– Higher betting limits
– Higher complimentary points conversion rate
– A personal account manager
In order to gain an invitation to the VIP Club, play and earn Complimentary Points. To make any other inquiries please see 9) Support for details.
6. Company Overview & History
EuroGrand Casino is owned and operated by William Hill and licensed and regulated in Gibraltar. The casino runs on Playtech and has been certified by Technical Systems Testing (TST). EuroGrand Casino does not welcome players from the United States of America.
EuroGrand is powered by Playtech’s software, and features two different options: a browser-based flash software (available on Mac) and a downloadable software client. The graphics, sounds, and colourful animations make for a fun and enjoyable experience. The software is also available on mobile phones and tablets, so now you can game on the go. Players can compete for both real money and play money.
The following games are available on EuroGrand Casino’s browser-based software, with over 90 games available on the downloadable software:
Classic Blackjack, Blackjack Surrender, Blackjack Switch, Pontoon, Live Blackjack, Blackjack UK
European Roulette, Roulette Pro, American Roulette, Premium American Roulette, Premium French Roulette, Premium Roulette Pro, 3D Roulette, Live Roulette
Spin 2 Million, Gladiator, X-Men, Blade, Rocky, Fantastic Four, Hulk, Iron Man
All American Video Poker, Joker Poker, Deuces Wild, Jacks or Better, 10s or Better, Aces and Faces, 2 Ways Royal, 4 Lines Jacks or Better
Card & Table Games
Card & Table Games
Casino Hold’em, Caribbean Stud Poker, Baccarat, Craps, Sic Bo, Pai Gow Poker, Red Dog Poker, Live Baccarat
Scratch Card Games
Pharaoh’s Kingdom, Football Mania, Winner’s Club, Beetle Bingo, Classic Slot Scratch, Roulette Scratch, Blackjack Scratch, Love Match
Wall Street Fever, Fruit Mania, Beach Life, Diamond Valley, Queen of Pyramids, GoldRally 8Line, Magic Slots, Safecracker
In order to make a deposit, make an account and click the “cashier” button at the top of the screen. Once there, click the “Deposit” option and follow the on screen instructions. For a full description of deposit options, please see General Info/Highlights.
In order to make a withdrawal, click the “cashier” at the top of the screen. Once there, click the “Withdrawal” option and follow the on screen instructions. For a full description of withdrawal options, please see General Info/Highlights.
There is no minimum withdrawal amount. The maximum withdrawal amount is $9,000 per individual request. All regular withdrawals may take up to take 10 business days. If your request is for an amount higher than the maximum, then every 30 days an amount equal to the maximum ($9,000) will be paid to you until the full amount is cleared. The minimum amount for a Wire Transfer Cash Out is $500.
For security reasons, on your first withdrawal request you must validate a verification code, which will be sent to you via email.
In order to make a withdrawal, players may be asked to supply the following ID documentation:
1. Government Issued Photo ID
– Driver’s License
– Official Photo ID
2. Proof of Payment
– Any/all credit cards registered on EuroGrand Casino
3. Proof of Address (Dated within the last 3 months, showing full name & address)
– Utility Bill
– Bank Statement, Void Check, or Pay Stub
Live Chat is available 24/7. Players can also contact support via telephone and email.
UK Free phone: 0800-014-9451
Emails will receive a reply within 24 hours. To ensure a timely response, please include your full name and username/account number in the email.