Overview & General Details
7 Sultans Casino is one of the longest running online casino sites that is still up today. As from their website:
7Sultans is the largest and longest-running casino in the Fortune Lounge Group of Online Casinos. It shares the Fortune Lounge credo of loyalty to each individual player, outstanding service and support, and a secure online casino platform.
They are also very concerned with security and fairplay:
The Fortune Lounge Group ensures that all our players are protected at all times, with the latest online security and encryption technology.
We are pro-active in identifying fraudulent activity and eradicating it to make Fortune Lounge casinos a safe place to play.
Most reputable online casinos subscribe to regulatory bodies that act as watchdogs, laying down rules, regulations and best practices. Gaming Commissions administer gaming licenses and ensure that their members adhere to their principles. 7Sultans Casino is licensed by the Kahnawake Gaming Commission, and complies with their regulations and requirements for maintaining a gaming license.
Software & Interface
7 Sultans uses the popular Microgaming software to power their online casino. This is a popular network as in the poker community, and has a good reputation. This network used to accept some US states to play but doesn’t anymore.
Overall, the software and interface and pleasing and easy to use. Like most online casinos, you can download a version to your desktop or play their browser based web games. This can be convenient for some people, however the web version is much smaller and does not include all games. They refer to it as “Lite Casino.” While using the desktop version you will not actually download every game, just the ones you want to play to save some space.
The lobby actually looks quite different than any other casino I had played at, so I felt a bit lost at first. The first page that loads up is new and hot games and I couldn’t figure out how to get to the ones I wanted to play! Of course, most of the games they advertise have the best odds for them (slots and such). If you press “more games” on the left side you will be taken to the main lobby with all games offered.
Everything is organized very well in tabs, with the following categories; New Games, Favorites, Progressive Jackpots, Slots, Tables, Video Pokers, Unique Games. 7 Sultans offers more games than any other site I had played at (more on the game selection below). The favorites feature is nice and apparently automatically adds games you play the most. I say this because I never added a game to my favorites but the specific Video Poker and Blackjack games I were playing were in this location on my next login. One of the only complaints is that annoying background music, which can be turned off under options. (Options is the located on the bottom left of the lobby. Why can’t it just say “Options” ?)
Everything seemed fine and I never ran into any real large flaws or problems while playing at 7 Sultans Casino. One thing I noticed right away however was the default speed of the game. It was SLOW. Even with the speed set at “fast” it took fairly long to deal the cards. There was also a slight delay every time you press Hit, Stand, or Double. Switching it to “fastest” helps, but it is still much slower than most games. A couple other inconveniences I ran into while playing blackjack were soft hands. If you are dealt A7 for example, it does not display 8/18 next to your hand indicating a soft 18. It just says 18. If you are playing many hands for a period of time, you can accidentally press stand when you would rather double or hit and you can not go back. Also there is no warning for obvious mis-clicks. I accidentally hit a 19 against a 5 and it gladly gave me a 29 rather than saying “Are you sure?”
If you press the % button you will see statistics of your hands played, session time, hands per hour, wins, etc. This is nice, but there isn’t a more advanced history viewer available.
As stated earlier, 7 Sultans has one of the largest variety’s of different games offered. Some of these include; 3 Card Poker, American Roulette, Blackjack (10+ different variety’s), Baccarat, Pai Gow Poker, Craps, Cyberstud Poker, Flip Card, Keno, Red Dog, Scratch Card, 15 different Video Pokers, 50+ different slots, and more! As you can see quite the list. There are some of most unique games for the degens out there, including Flip Card and Scratch card. Yep you guess it, you flip cards over and hope to win or scratch cards (like instant lottery tickets) and hope to win. (Biggest crapshoot games ever!)
7 Sultans offers many different progressive games, most of which are slots. However, they also have table games like Let ‘Em Ride, Roulette, and Blackjack where you can make a side bet and hope to hit the jackpot. Just for example, the blackjack progressive bet is a $1 side bet you make every hand to hopes to win some extra money. If you get dealt 777 all diamonds, you will win the progressive jackpot (usually $30,000+).
You should probably plan on playing blackjack, since it is one of the best games for a casino bonus. Here are the rules they have laid out of the standard Blackjack game offered (remember they have over 10 different kinds of BJ games, the rules vary from game to game); 2 Decks, Dealer Stands Soft 17, Blackjacks pay 3:2, No surrender, Can only double 9 10 and 11, Can split any pair, Can not re-split, Can not double after split, Can draw after splitting Aces. This makes for some strategy tweaking, especially the no double after split rule.
One of the most interesting features I found was the expert/autoplay. Although most online casinos offer autoplay today (for those compulsive gamblers who like to gamble while shower/eating!) the one at 7 Sultans is very advanced. By pressing expert at the bottom of the window, you will see Autoplay and Strategy added. If you click on Strategy, you can tweak what you want to computer to do by auto playing. This is very easy to do and awesome for the people who just let their game run. You can even change it so that it only hits/doubles under certain conditions (other than what the dealer shows). Most sites just use standard strategy for auto playing, but here you can change it based on the rules of the game.
There is over 15 different Video Pokers offered, and most of these allow 25, 50, and 100 hand play at a time. Based on the game the payout will vary greatly, and some don’t even pay unless you have 3 of a kind of better so be sure you check the rules before playing. See the screen shot below of the 100 hand video poker (notice the royal flush I was awarded!) One thing you will want to disable is the double feature. This will really kill the profits of people who like to gamble. Basically you can double your winnings or just collect them and move onto the next hand. This is a sucker bet because sometimes you will have a 0% chance to double your winnings, and most of the time it’s only 25%. Don’t fall into this trap!
The limits on standard tables range from $1 – $200, and they have special high limit tables where you can bet up to $1000 per hand! I like when sites offer the $1 minimum bet, as some only allow the smallest bet to bet $5. Slots are $.01 per pull all the way up to $5, and some games have 9+ lines. Also, you can play multi-slots, up to 9 machines at once on the screen. Yikes.
There are many different ways to deposit funds onto 7 Sultans; Neteller, Eco, Visa, MasterCard, Click2Pay, Ukash, EZIPay, eCheck, InstaDebit, Maestro/Solo, UseMyBank, Moneybookers, or a Direct Bank Transfer. Cashouts can be made via Click2Pay, EcoCard, EZIPay, Maestro/Solo, Neteller, Bank Transfer or Check. You can chose what currency you want to use when creating your account (€, £, CAD, AUD and US$).
The cashier window is built into the lobby, and you can access it by pressing the Bank button. There isn’t much to do in the cashier, except deposit or withdrawal. This site doesn’t use bonus codes for any deposits so you won’t need to worry about entering the right ones to get your bonus.
Note that the means to withdraw are different than depositing. Some methods can be used to deposit, but not withdraw finds. Check to see if you can use your depositing method to make a withdrawal as well. The following is taken from the 7 Sultan’s Casino website about making a withdrawal:
Withdrawals are usually paid out in the following manner:
1.The portion of the withdrawal less than or equal to the original purchase/deposit amount will always be refunded to the original depositing mechanism
2.Thereafter, any additional balance owing to you will be paid out to the payment option you have selected.
3.Please note that if you use any (future) deposit option/-s that grants instant gratification for your deposits, such as InstaDebit as a deposit option, your withdrawals will be subject to an eight (8) day pending period. Therefore we are only able to process your withdrawals eight (8) days after your deposit through this/these method/s.
In their terms it does not say anywhere that you will be required to send in a picture ID, but in a case where they may need to check your identity (due to various reasons) it would be good to be prepared.
Bonus & Promotions
7 Sultans offers its new players a 100% up to €500 bonus. The way it works is that each of your five first deposits will be matched up to a total across all the deposits of €500. So fund your account to the tune of €500 all in one shot, break it up to €100 per deposit, or split is up however else you want. If you do opt to obtain partial pieces of the bonus, be aware that any withdrawal made will cancel the remainder of the bonus value.
To claim the 7 Sultans Casino bonus, simply navigate to My Promotions in the software and hit ‘Claim Deposit Bonus.’ The bonus is quite difficult to clear playing any game, so be sure to take a look at the Casino Info box above for wagering requirements.
7 Sultans Casino is a part of the Fortune Lounge, which is a group of well known online casinos. They have a Fortune Lounge Loyalty Program that you can join as a special incentive for playing at their casino. By playing for real money, you will earn Fortune Points. Here is how they are described on the website:
Fortune Points are awarded for play at all Fortune Lounge casinos that have been linked to a player’s club membership. The number of Fortune Points earned varies according to the type of casino game being played:
Each and every bet played will add Fortune Points to your Players Club points balance. These Fortune Points are redeemed into free casino credits which are deposited into your favorite Fortune Lounge casino account by login into the Players Club website.
Players earn 1 Fortune Point for every 1 casino credit played on Slot Games.
Players earn 1 Fortune Point for every 5 casino credits played on non Slot Games.
Calculations are carried out twice a day in order to establish the points earned for the preceding 7 days.
The more you play the higher your level is raised. There are some great benefits, including reload bonuses and other promotions.
7 Sultans Casino support was so-so. I had used their live chat feature twice, and both times I was in queue for a longer than expected wait time (10 or so minutes). Also, when the rep finally responded it took them a few minutes just to answer each question, so they were obviously searching for answers as I asked them. I also sent them an e-mail which took over 24 hours to respond to. All in all it wasn’t as bad as some other experiences, but could definitely use some improvement. Other players reported having no problems at all. Be sure to check out their website which lists toll-free numbers for over 20 different countries.