HM1 Common Questions & Solutions
Here is a list of common questions and solutions. If these solutions do not work please feel to post on the forums with details of what you have already tried.
Where can i find the latest HM1 setup file or update?
Hold'em Manager Manuals
My hud is not showing up at the tables
My HUD is not working FAQ
I can’t connect to PostgreSQL
Please see this FAQ Can't connect to PostgreSQL
I'm having issues registering my code
Please email me the reg.log file from C:/Program Files/RVGSoftware/HoldemManager/log folder to firstname.lastname@example.org. If you have extensions turned off it will simply be named reg
Is there a quick start guide to get me up and running quickly?
Please see this guide Hold'em Manager Start Guide and if you run into any problems please describe the problem in detail or post a screenshot of any error and well do our best to help.
Holdem Manager is missing some of my hands or my reports are not accurate
Please see this FAQ I found a bug with a hand or the hand wont import
Please install the latest version: Latest Version and then create a new database and see if the hands import into that database. If not please email the original hands to email@example.com and also link to this thread