Pokerstars Concierge Service Q&A

**kingnat** · 09-25-2008 04:53 PM

Pokerstars Concierge Service is only available to those with Supernova Status, but it is one of the best fpp values for several reasons. Since information on the particulars is so limited on the Pokerstars website, I thought I would make an informative thread about what I've come to learn through conversations and emails with support.

What can I concierge?

The Concierge Service may not be used to pay a bill, taxes, T$, Gold, Stocks, bonds, groceries, gas, and Visa gift cards. - VIP Support. You can concierge clothing purchases, car repairs, anything technology-wise (computers, tv, video games/systems,), furniture, appliances, hotels, travel.

It's not clear the extent to which you need your name or any information about you on the receipts. Most of those that I turned in had my wife's name on it, so at least that is passable.

What is the minimum $ amount I can be reimbursed for at any one time?

Any single request (meaning, any one fax or email), must be equal to or greater than $500. This does NOT mean one single receipt, see below.

UPDATE: Now limited to one request per month.

Can I lump receipts?

Absolutely. I recently sent off 4 different purchases (two with multiple receipts) for a grand total of 6 unique PDF scans in one email, the sum of which was $934. And everything went smoothly.

UPDATE: You may only send 3 receipts MAX per request (and one request per month).

How old can the receipts be?

Apparently, all receipts must be from within the last 30 days before submission. I haven't tried to stretch this, but they seem pretty firm about it.

Where do I send the receipts?

Send PDF, or even sometimes, text files of electronic receipts, to vipclub@pokerstars.com

Are there raked hand requirements?

No. Unlike the cash bonuses, reimbursement with concierge has no raked hand requirement. FPP are removed once the site receives your emailed or faxed receipts, but it takes 4-5 days to process the transaction. When this processing is complete the lump sum is deposited in your account, and, near as I can tell, is immediately available to withdraw.

Is it worth it?

It depends. Concierge exchange rate is 31k FPPs = US$500 or ~$0.0161/fpp. This is better than the Supernova $1.5k cash bonus ($112 more value over 100k fpp), but nearly equivalent to the $4k cash bonus (albeit conceirge is $0.0001 better per fpp which is roughly $32 more dollars over 250k fpp).

There may be a bit of leg work in getting the receipts put together legitimately but if you simply pool them for a few weeks, and ship them off at the end of the month, you should be golden.

By comparison, The cash bonuses requires a time delay while you clear your raked hands, AND you obviously can't get a crack at those bonus until you've accrued 100k, or 250k fpps, vs. concierge where you can start getting your cash back after only 31k fpps (also, as previously mentioned, you get less $/fpp)

The tournaments are a good $$/fpp, but aren't guaranteed, and require actual table time that may otherwise keep you from grinding more fpps, and such. For a massive multitabler, w/ Supernova, you can garner about $20/hr in rakeback alone, so while playing a tourney you need to consider your opportunity cost of NOT playing cash.

**JinxT4** · 09-25-2008 04:58 PM

Very nice post. How much are you "losing" by taking the SN bonus instead of using concierge?

*Edit* Decided to figure it out. I came up with concierge as being $112.90 > the $1500 Supernova bonus. Add to your post for others for easier viewing?

**DaNutsInYoEye** · 09-25-2008 05:17 PM

Originally Posted by JinxT4

Very nice post. How much are you "losing" by taking the SN bonus instead of using concierge?

As compared to concierge if you're doing the $1,500 bonus for 100K fpps you're losing 7K fpps which is ~$113. If you're doing the $4,000 bonus for 250Kfpps you're losing 2K fpps which is ~$32. The thing with the bonuses though is that you still have to clear them which takes some time. With the concierge service the turn around is 1-2 days in my experience and you don't have to play.

The concierge service rocks. I've used it for school tuition, furniture, electronics and my fiance's engagement ring. I've submitted receipts that were over 30 days old with no questions asked but they weren't that much older. As long as you aren't trying to abuse the system they seem to be very reasonable about it.

*bah, i type slow.

**JinxT4** · 09-25-2008 05:20 PM

Originally Posted by DaNutsInYoEye

As compared to concierge if you're doing the $1,500 bonus for 100K fpps you're losing 7K fpps which is ~$113. If you're doing the $4,000 bonus for 250Kfpps you're losing 2K fpps which is ~$32. The thing with the bonuses though is that you still have to clear them which takes some time. With the concierge service the turn around is 1-2 days in my experience and you don't have to play.

The concierge service rocks. I've used it for school tuition, furniture, electronics and my fiance's engagement ring. I've submitted receipts that were over 30 days old with no questions asked but they weren't that much older. As long as you aren't trying to abuse the system they seem to be very reasonable about it

Beat you to it. :P Right after I posted, I decided to not be lazy & wait for Kingnat to answer it, so I figured I'd calculate it myself.

**kingnat** · 09-25-2008 05:24 PM

Originally Posted by JinxT4

Originally Posted by DaNutsInYoEye

As compared to concierge if you're doing the $1,500 bonus for 100K fpps you're losing 7K fpps which is ~$113. If you're doing the $4,000 bonus for 250Kfpps you're losing 2K fpps which is ~$32. The thing with the bonuses though is that you still have to clear them which takes some time. With the concierge service the turn around is 1-2 days in my experience and you don't have to play.

The concierge service rocks. I've used it for school tuition, furniture, electronics and my fiance's engagement ring. I've submitted receipts that were over 30 days old with no questions asked but they weren't that much older. As long as you aren't trying to abuse the system they seem to be very reasonable about it

Beat you to it. :P Right after I posted, I decided to not be lazy & wait for Kingnat to answer it, so I figured I'd calculate it myself.

I beat you both to it... I was editing while you were posting these... but I appreciate the interest. Any additional tales about what you submitted or your experiences would be greatly appreciated.

**L_Clan_Sup3rMaN** · 09-28-2008 05:12 AM

lol.

Nice post.

**kingnat** · 10-07-2008 02:52 PM

So I just sent in a request with like 12 receipts totally just over $500... and it appears to be running through smoothly. I'll update when i get the money.

**jimmy44** · 10-07-2008 03:34 PM

Guys,

In Pokerstars site (http://www.pokerstars.com/fpp/store/concierge/) it says that the range is about $3000. So what you're saying is that this can be much lower, right?

Thanks!

**Muzzard** · 10-07-2008 04:40 PM

Originally Posted by jimmy44

Guys,

In Pokerstars site (http://www.pokerstars.com/fpp/store/concierge/) it says that the range is about $3000. So what you're saying is that this can be much lower, right?

Thanks!

Yeah the minimum spend is $500 and the fpps are taken @ $0.0161 per fpp

**jimmy44** · 10-08-2008 10:03 AM

Thanks!
This seems indeed like a very nice deal!
I might move to PS in the future

**kingnat** · 10-08-2008 08:45 PM

Originally Posted by kingnat

So I just sent in a request with like 12 receipts totally just over $500... and it appears to be running through smoothly. I'll update when i get the money.

2 DAYS!!!.. OHHhhhhHHh.. hell yeah!!!!

**JinxT4** · 10-08-2008 09:56 PM

Originally Posted by jimmy44

Thanks!
This seems indeed like a very nice deal!
I might move to PS in the future

Make sure that if you do, you're grinding at least like 50NL so that you can obtain Supernova & access to this service.

**kingnat** · 10-08-2008 10:47 PM

http://www.spoonitnow.com/vpp_calc.php

Yeah, man, check this out to figure if you play enough at high enough stakes to make 'Nova

**jimmy44** · 11-07-2008 08:47 AM

Thanks for the warning. If I move to PS, I'll be playing 200NL FR multi-tabling enough for SuperNova! But not as much as our badgers human bot friend

**kingnat** · 01-15-2009 01:47 PM

I've now run several successful Concierge payments, including airplane tickets, jewelry purchases, concert tickets, restaurant meals... it's all good!!

**Knytestorme** · 01-30-2009 04:17 AM

One interesting thing to add to this is that it appears to be the same service they have offered me as a bronze member.

I sent off an email to support regarding the fact nearly everything in the store was only available for NA/EU and not for australia so was I limited to only getting the $1k electronics cards for australia and having to buy the items I want that way. They replied they could only supply ipods in australia but if I wanted to buy anything then I just had to email them the receipts and they would deduct fpp's and credit my account.

They made no mention of having to be a certain limit so I'm going to assume for australians that doesn't matter.

>Greetings, I am just wondering about purchasing electronics (such as the
>PS3) from the FPP store for players in Australia. I note on all the items
>they display US, CA and EU specs but none for Australia so does this mean
>it's not possible to get such items from the store...that we have to
instead
>get the giftcard and go buy them locally?
>
>
>
>Thanks for the help in advance

>
>
Hello (me),

Our supplier for Australia can only ship iPods. For other electronic
items, you can purchase locally yourself, email us the receipt. We will
debit the FPPs and credit your Pokerstars account. The items purchased
have to be listed at our VIP store.

If you need assistance with anything else, please do not hesitate to
contact us as we will gladly assist you 24/7.

Regards,

William
PokerStars VIP Team

**kingnat** · 02-02-2009 12:09 PM

Originally Posted by kingnat

I've now run several successful Concierge payments, including airplane tickets, jewelry purchases, concert tickets, restaurant meals... it's all good!!

Apparently restaurant reciepts are no longer valid. At least that's what I was told when I sent in my last batch of stuff.

Originally Posted by Knytestorme

One interesting thing to add to this is that it appears to be the same service they have offered me as a bronze member.

Nice!.. I'd just ask in advance what kind of rate you are going to be able to get. As stated above.. standard rate for concierge is $500/31k fpp.

**Muzzard** · 02-02-2009 12:33 PM

Originally Posted by kingnat

I've now run several successful Concierge payments, including airplane tickets, jewelry purchases, concert tickets, restaurant meals... it's all good!!

Apparently restaurant reciepts are no longer valid. At least that's what I was told when I sent in my last batch of stuff.

Originally Posted by Knytestorme

One interesting thing to add to this is that it appears to be the same service they have offered me as a bronze member.

Nice!.. I'd just ask in advance what kind of rate you are going to be able to get. As stated above.. standard rate for concierge is $500/31k fpp.

he will not be getting the same rate, also the items he buys HAVE TO BE in the FPP store, otherwise hedont get shit.

**Knytestorme** · 02-02-2009 10:07 PM

Originally Posted by Muzzard

Originally Posted by kingnat

Originally Posted by Knytestorme

One interesting thing to add to this is that it appears to be the same service they have offered me as a bronze member.

Nice!.. I'd just ask in advance what kind of rate you are going to be able to get. As stated above.. standard rate for concierge is $500/31k fpp.

he will not be getting the same rate, also the items he buys HAVE TO BE in the FPP store, otherwise hedont get shit.

Yeah, I'm going to go with the assumption that I will get charged whatever the cost is in the store....so if I buy an xbox elite over here and it's 48k FPP in the store that's what I'll get charged.

It kind of sucks that it needs to be available in the store, but it is still a damn good service to have available for those of us who need it before we can get concierge service, and was something I don't think many people know of so I put it here just in case.

**Itsgoodonwood83** · 02-17-2009 01:40 AM

Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in.

**givememyleg** · 02-17-2009 01:48 AM

Originally Posted by Itsgoodonwood83

Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in.

Moneyorder deposits work but they take a while. Some CCs won't allow gambling transactions so they will block the deposits.

Instant echecks is the easiest method by far, I've used it may times without any troubles.

**Mr Bigcity** · 02-17-2009 01:49 AM

Originally Posted by Itsgoodonwood83

Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in.

go to a local grocery store or place that sells all access visas and they will work. I have deposited 4 different times on both stars and ftp and they work for both sites.

**kingnat** · 02-27-2009 02:03 PM

Originally Posted by Itsgoodonwood83

Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in.

WHY THE FUCK IS THIS SHIT IN MY THREAD!!!!!!!

**kingnat** · 02-27-2009 02:07 PM

There have been some changes to Conceirge.. and I'm still trying to get the jist of it all... I'm fairly sure you are no longer able to use restaurant receipts (at least i was denied on my last attempt), and you are limited to ONE request per month, with no more than 3 receipts within that one request. But the rate is still cherry... I'll update the first post when I can confirm all the changes.

**Silly String** · 02-27-2009 03:39 PM

Originally Posted by kingnat

Originally Posted by Itsgoodonwood83

Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in.

WHY THE FUCK IS THIS SHIT IN MY THREAD!!!!!!!

Agreed. Admin, can you split this deposit crap out into its own thread then delete my response? This thread is valuable as a concierge reference thread.

**kingnat** · 02-27-2009 04:23 PM

Originally Posted by Silly String

Originally Posted by kingnat

Originally Posted by Itsgoodonwood83

Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in.

WHY THE FUCK IS THIS SHIT IN MY THREAD!!!!!!!

Agreed. Admin, can you split this deposit crap out into its own thread then delete my response? This thread is valuable as a concierge reference thread.

<3 u silly! I'm not really angry.. but everything else in here is actually focused.. so if it could be moved I'd appreciate it. TKS!

**kingnat** · 03-04-2009 05:50 PM

Updated... would still like random crap removed from this please.

**mxiu** · 07-02-2009 09:46 AM

Okay, so every 31K fpps = $500. What if you send in receipts totalling $750? Do they adjust accordingly, or should you aim for even intervals of $500 when purchasing things?

Also, I'm Canadian and would need an exchange rate. I would lose out massively if they didn't and it would definitely not be worth it. Anyone know about this?

**ChawkDee** · 05-18-2010 11:21 PM

Originally Posted by mxiu

Okay, so every 31K fpps = $500. What if you send in receipts totalling $750? Do they adjust accordingly, or should you aim for even intervals of $500 when purchasing things?

Also, I'm Canadian and would need an exchange rate. I would lose out massively if they didn't and it would definitely not be worth it. Anyone know about this?

So 31,000 FPPS = $500 ?

I've just made 100,000 VPPs and qualify for $1000 Milestone, costing 50,000 FPPs.
This is not nearly as good as I thought.

Actually I'm thinking of not taking it as I get a higher rate playing the the 5400FPP 5-seater Sit n Gos for the Sunday million. The first 2 get entry or 215 in tournament $.

**jonesjames** · 09-12-2010 05:33 AM

Thanks for posting such a wonderful information,you are right my freind that the Concierge services is very important and we really need it i know the Concierge services which conciant.com they provide Concierge services and their services is very nice and reliable i prefer you to all my freinds that visit conciant com this is a good website of Concierge.
this is such a nice forum that every one can share their ideas.

09-25-2008 04:53 PM #1
kingnat View Profile View Forum Posts Private Message Join Date Jun 2005 Posts 2,818	Pokerstars Concierge Service Q&A Pokerstars Concierge Service is only available to those with Supernova Status, but it is one of the best fpp values for several reasons. Since information on the particulars is so limited on the Pokerstars website, I thought I would make an informative thread about what I've come to learn through conversations and emails with support. What can I concierge? The Concierge Service may not be used to pay a bill, taxes, T$, Gold, Stocks, bonds, groceries, gas, and Visa gift cards. - VIP Support. You can concierge clothing purchases, car repairs, anything technology-wise (computers, tv, video games/systems,), furniture, appliances, hotels, travel. It's not clear the extent to which you need your name or any information about you on the receipts. Most of those that I turned in had my wife's name on it, so at least that is passable. What is the minimum $ amount I can be reimbursed for at any one time? Any single request (meaning, any one fax or email), must be equal to or greater than $500. This does NOT mean one single receipt, see below. UPDATE: Now limited to one request per month. Can I lump receipts? Absolutely. I recently sent off 4 different purchases (two with multiple receipts) for a grand total of 6 unique PDF scans in one email, the sum of which was $934. And everything went smoothly. UPDATE: You may only send 3 receipts MAX per request (and one request per month). How old can the receipts be? Apparently, all receipts must be from within the last 30 days before submission. I haven't tried to stretch this, but they seem pretty firm about it. Where do I send the receipts? Send PDF, or even sometimes, text files of electronic receipts, to vipclub@pokerstars.com Are there raked hand requirements? No. Unlike the cash bonuses, reimbursement with concierge has no raked hand requirement. FPP are removed once the site receives your emailed or faxed receipts, but it takes 4-5 days to process the transaction. When this processing is complete the lump sum is deposited in your account, and, near as I can tell, is immediately available to withdraw. Is it worth it? It depends. Concierge exchange rate is 31k FPPs = US$500 or ~$0.0161/fpp. This is better than the Supernova $1.5k cash bonus ($112 more value over 100k fpp), but nearly equivalent to the $4k cash bonus (albeit conceirge is $0.0001 better per fpp which is roughly $32 more dollars over 250k fpp). There may be a bit of leg work in getting the receipts put together legitimately but if you simply pool them for a few weeks, and ship them off at the end of the month, you should be golden. By comparison, The cash bonuses requires a time delay while you clear your raked hands, AND you obviously can't get a crack at those bonus until you've accrued 100k, or 250k fpps, vs. concierge where you can start getting your cash back after only 31k fpps (also, as previously mentioned, you get less $/fpp) The tournaments are a good $$/fpp, but aren't guaranteed, and require actual table time that may otherwise keep you from grinding more fpps, and such. For a massive multitabler, w/ Supernova, you can garner about $20/hr in rakeback alone, so while playing a tourney you need to consider your opportunity cost of NOT playing cash.
	So you click their picture and then you get their money?
Reply With Quote

09-25-2008 04:58 PM #2
JinxT4 View Profile View Forum Posts Private Message Join Date Feb 2007 Posts 438	Very nice post. How much are you "losing" by taking the SN bonus instead of using concierge? Edit Decided to figure it out. I came up with concierge as being $112.90 > the $1500 Supernova bonus. Add to your post for others for easier viewing?
	[04:18] <+Bbickes> do u has teh agoraphobia? [04:18] <+fat> im agressive yes
Reply With Quote

09-25-2008 05:17 PM #3
DaNutsInYoEye View Profile View Forum Posts Private Message Join Date Apr 2004 Posts 2,455 Location St. Louis	Originally Posted by JinxT4 Very nice post. How much are you "losing" by taking the SN bonus instead of using concierge? As compared to concierge if you're doing the $1,500 bonus for 100K fpps you're losing 7K fpps which is ~$113. If you're doing the $4,000 bonus for 250Kfpps you're losing 2K fpps which is ~$32. The thing with the bonuses though is that you still have to clear them which takes some time. With the concierge service the turn around is 1-2 days in my experience and you don't have to play. The concierge service rocks. I've used it for school tuition, furniture, electronics and my fiance's engagement ring. I've submitted receipts that were over 30 days old with no questions asked but they weren't that much older. As long as you aren't trying to abuse the system they seem to be very reasonable about it. *bah, i type slow.
	TheXianti: (Triptanes) why are you not a thinking person?
Reply With Quote

09-25-2008 05:20 PM #4
JinxT4 View Profile View Forum Posts Private Message Join Date Feb 2007 Posts 438	Originally Posted by DaNutsInYoEye As compared to concierge if you're doing the $1,500 bonus for 100K fpps you're losing 7K fpps which is ~$113. If you're doing the $4,000 bonus for 250Kfpps you're losing 2K fpps which is ~$32. The thing with the bonuses though is that you still have to clear them which takes some time. With the concierge service the turn around is 1-2 days in my experience and you don't have to play. The concierge service rocks. I've used it for school tuition, furniture, electronics and my fiance's engagement ring. I've submitted receipts that were over 30 days old with no questions asked but they weren't that much older. As long as you aren't trying to abuse the system they seem to be very reasonable about it Beat you to it. :P Right after I posted, I decided to not be lazy & wait for Kingnat to answer it, so I figured I'd calculate it myself.
	[04:18] <+Bbickes> do u has teh agoraphobia? [04:18] <+fat> im agressive yes
Reply With Quote

09-25-2008 05:24 PM #5
kingnat View Profile View Forum Posts Private Message Join Date Jun 2005 Posts 2,818	Originally Posted by JinxT4 Originally Posted by DaNutsInYoEye As compared to concierge if you're doing the $1,500 bonus for 100K fpps you're losing 7K fpps which is ~$113. If you're doing the $4,000 bonus for 250Kfpps you're losing 2K fpps which is ~$32. The thing with the bonuses though is that you still have to clear them which takes some time. With the concierge service the turn around is 1-2 days in my experience and you don't have to play. The concierge service rocks. I've used it for school tuition, furniture, electronics and my fiance's engagement ring. I've submitted receipts that were over 30 days old with no questions asked but they weren't that much older. As long as you aren't trying to abuse the system they seem to be very reasonable about it Beat you to it. :P Right after I posted, I decided to not be lazy & wait for Kingnat to answer it, so I figured I'd calculate it myself. I beat you both to it... I was editing while you were posting these... but I appreciate the interest. Any additional tales about what you submitted or your experiences would be greatly appreciated.
	So you click their picture and then you get their money?
Reply With Quote

Pokerstars Concierge Service Q&A

Thread Tools

Display

Pokerstars Concierge Service Q&A

WHY?

Re: WHY?

Re: WHY?

Re: WHY?

Re: WHY?

Re: WHY?

Posting Permissions

09-28-2008 05:12 AM #6
L_Clan_Sup3rMaN View Profile View Forum Posts Private Message Join Date Jun 2007 Posts 990	lol. Nice post.

Reply With Quote

10-07-2008 02:52 PM #7
kingnat View Profile View Forum Posts Private Message Join Date Jun 2005 Posts 2,818	So I just sent in a request with like 12 receipts totally just over $500... and it appears to be running through smoothly. I'll update when i get the money.
	So you click their picture and then you get their money?
Reply With Quote

10-07-2008 03:34 PM #8
jimmy44 View Profile View Forum Posts Private Message Join Date Jul 2006 Posts 1,404 Location Place where I can spew	Guys, In Pokerstars site (http://www.pokerstars.com/fpp/store/concierge/) it says that the range is about $3000. So what you're saying is that this can be much lower, right? Thanks!

Reply With Quote

10-07-2008 04:40 PM #9
Muzzard View Profile View Forum Posts Private Message Join Date Aug 2006 Posts 2,333 Location Cheshire, UK	Originally Posted by jimmy44 Guys, In Pokerstars site (http://www.pokerstars.com/fpp/store/concierge/) it says that the range is about $3000. So what you're saying is that this can be much lower, right? Thanks! Yeah the minimum spend is $500 and the fpps are taken @ $0.0161 per fpp

Reply With Quote

10-08-2008 10:03 AM #10
jimmy44 View Profile View Forum Posts Private Message Join Date Jul 2006 Posts 1,404 Location Place where I can spew	Thanks! This seems indeed like a very nice deal! I might move to PS in the future

Reply With Quote

10-08-2008 08:45 PM #11
kingnat View Profile View Forum Posts Private Message Join Date Jun 2005 Posts 2,818	Originally Posted by kingnat So I just sent in a request with like 12 receipts totally just over $500... and it appears to be running through smoothly. I'll update when i get the money. 2 DAYS!!!.. OHHhhhhHHh.. hell yeah!!!!
	So you click their picture and then you get their money?
Reply With Quote

10-08-2008 09:56 PM #12
JinxT4 View Profile View Forum Posts Private Message Join Date Feb 2007 Posts 438	Originally Posted by jimmy44 Thanks! This seems indeed like a very nice deal! I might move to PS in the future Make sure that if you do, you're grinding at least like 50NL so that you can obtain Supernova & access to this service.
	[04:18] <+Bbickes> do u has teh agoraphobia? [04:18] <+fat> im agressive yes
Reply With Quote

10-08-2008 10:47 PM #13
kingnat View Profile View Forum Posts Private Message Join Date Jun 2005 Posts 2,818	http://www.spoonitnow.com/vpp_calc.php Yeah, man, check this out to figure if you play enough at high enough stakes to make 'Nova
	So you click their picture and then you get their money?
Reply With Quote

11-07-2008 08:47 AM #14
jimmy44 View Profile View Forum Posts Private Message Join Date Jul 2006 Posts 1,404 Location Place where I can spew	Thanks for the warning. If I move to PS, I'll be playing 200NL FR multi-tabling enough for SuperNova! But not as much as our badgers human bot friend

Reply With Quote

01-15-2009 01:47 PM #15
kingnat View Profile View Forum Posts Private Message Join Date Jun 2005 Posts 2,818	I've now run several successful Concierge payments, including airplane tickets, jewelry purchases, concert tickets, restaurant meals... it's all good!!
	So you click their picture and then you get their money?
Reply With Quote

01-30-2009 04:17 AM #16
Knytestorme View Profile View Forum Posts Private Message Join Date May 2005 Posts 617 Location Australia	One interesting thing to add to this is that it appears to be the same service they have offered me as a bronze member. I sent off an email to support regarding the fact nearly everything in the store was only available for NA/EU and not for australia so was I limited to only getting the $1k electronics cards for australia and having to buy the items I want that way. They replied they could only supply ipods in australia but if I wanted to buy anything then I just had to email them the receipts and they would deduct fpp's and credit my account. They made no mention of having to be a certain limit so I'm going to assume for australians that doesn't matter. >Greetings, I am just wondering about purchasing electronics (such as the >PS3) from the FPP store for players in Australia. I note on all the items >they display US, CA and EU specs but none for Australia so does this mean >it's not possible to get such items from the store...that we have to instead >get the giftcard and go buy them locally? > > > >Thanks for the help in advance > > Hello (me), Our supplier for Australia can only ship iPods. For other electronic items, you can purchase locally yourself, email us the receipt. We will debit the FPPs and credit your Pokerstars account. The items purchased have to be listed at our VIP store. If you need assistance with anything else, please do not hesitate to contact us as we will gladly assist you 24/7. Regards, William PokerStars VIP Team

Reply With Quote

02-02-2009 12:09 PM #17
kingnat View Profile View Forum Posts Private Message Join Date Jun 2005 Posts 2,818	Originally Posted by kingnat I've now run several successful Concierge payments, including airplane tickets, jewelry purchases, concert tickets, restaurant meals... it's all good!! Apparently restaurant reciepts are no longer valid. At least that's what I was told when I sent in my last batch of stuff. Originally Posted by Knytestorme One interesting thing to add to this is that it appears to be the same service they have offered me as a bronze member. Nice!.. I'd just ask in advance what kind of rate you are going to be able to get. As stated above.. standard rate for concierge is $500/31k fpp.
	So you click their picture and then you get their money?
Reply With Quote

02-02-2009 12:33 PM #18
Muzzard View Profile View Forum Posts Private Message Join Date Aug 2006 Posts 2,333 Location Cheshire, UK	Originally Posted by kingnat Originally Posted by kingnat I've now run several successful Concierge payments, including airplane tickets, jewelry purchases, concert tickets, restaurant meals... it's all good!! Apparently restaurant reciepts are no longer valid. At least that's what I was told when I sent in my last batch of stuff. Originally Posted by Knytestorme One interesting thing to add to this is that it appears to be the same service they have offered me as a bronze member. Nice!.. I'd just ask in advance what kind of rate you are going to be able to get. As stated above.. standard rate for concierge is $500/31k fpp. he will not be getting the same rate, also the items he buys HAVE TO BE in the FPP store, otherwise hedont get shit.

Reply With Quote

02-02-2009 10:07 PM #19
Knytestorme View Profile View Forum Posts Private Message Join Date May 2005 Posts 617 Location Australia	Originally Posted by Muzzard Originally Posted by kingnat Originally Posted by Knytestorme One interesting thing to add to this is that it appears to be the same service they have offered me as a bronze member. Nice!.. I'd just ask in advance what kind of rate you are going to be able to get. As stated above.. standard rate for concierge is $500/31k fpp. he will not be getting the same rate, also the items he buys HAVE TO BE in the FPP store, otherwise hedont get shit. Yeah, I'm going to go with the assumption that I will get charged whatever the cost is in the store....so if I buy an xbox elite over here and it's 48k FPP in the store that's what I'll get charged. It kind of sucks that it needs to be available in the store, but it is still a damn good service to have available for those of us who need it before we can get concierge service, and was something I don't think many people know of so I put it here just in case.

Reply With Quote

02-17-2009 01:40 AM #20
Itsgoodonwood83 View Profile View Forum Posts Join Date Feb 2009 Posts 5 Location Philly	WHY? Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in.

Reply With Quote

02-17-2009 01:48 AM #21
givememyleg View Profile View Forum Posts Private Message Join Date Nov 2005 Posts 13,796 Location ISHPERMING MISHIGEN	Re: WHY? Originally Posted by Itsgoodonwood83 Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in. Moneyorder deposits work but they take a while. Some CCs won't allow gambling transactions so they will block the deposits. Instant echecks is the easiest method by far, I've used it may times without any troubles.
	ante up with your ass cuz you ain't got a penny
Reply With Quote

02-17-2009 01:49 AM #22
Mr Bigcity View Profile View Forum Posts Private Message Join Date Dec 2008 Posts 202 Location Auburn	Re: WHY? Originally Posted by Itsgoodonwood83 Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in. go to a local grocery store or place that sells all access visas and they will work. I have deposited 4 different times on both stars and ftp and they work for both sites.

Reply With Quote

02-27-2009 02:03 PM #23
kingnat View Profile View Forum Posts Private Message Join Date Jun 2005 Posts 2,818	Re: WHY? Originally Posted by Itsgoodonwood83 Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in. WHY THE FUCK IS THIS SHIT IN MY THREAD!!!!!!!
	So you click their picture and then you get their money?
Reply With Quote

02-27-2009 02:07 PM #24
kingnat View Profile View Forum Posts Private Message Join Date Jun 2005 Posts 2,818	There have been some changes to Conceirge.. and I'm still trying to get the jist of it all... I'm fairly sure you are no longer able to use restaurant receipts (at least i was denied on my last attempt), and you are limited to ONE request per month, with no more than 3 receipts within that one request. But the rate is still cherry... I'll update the first post when I can confirm all the changes.
	So you click their picture and then you get their money?
Reply With Quote

02-27-2009 03:39 PM #25
Silly String View Profile View Forum Posts Private Message Join Date Jul 2005 Posts 1,916 Location KC, MO	Re: WHY? Originally Posted by kingnat Originally Posted by Itsgoodonwood83 Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in. WHY THE FUCK IS THIS SHIT IN MY THREAD!!!!!!! Agreed. Admin, can you split this deposit crap out into its own thread then delete my response? This thread is valuable as a concierge reference thread.
	Playing live . . . thanks alot Bin Laden.
Reply With Quote

02-27-2009 04:23 PM #26
kingnat View Profile View Forum Posts Private Message Join Date Jun 2005 Posts 2,818	Re: WHY? Originally Posted by Silly String Originally Posted by kingnat Originally Posted by Itsgoodonwood83 Look, why can't i make a deposit from my credit card onto pokerstars. This is takking forever for me to play with more money because I am too lazy to get bank checks and the money order thing is shady to me. Can someone let me know if its cool to send a money order in. WHY THE FUCK IS THIS SHIT IN MY THREAD!!!!!!! Agreed. Admin, can you split this deposit crap out into its own thread then delete my response? This thread is valuable as a concierge reference thread. <3 u silly! I'm not really angry.. but everything else in here is actually focused.. so if it could be moved I'd appreciate it. TKS!
	So you click their picture and then you get their money?
Reply With Quote

03-04-2009 05:50 PM #27
kingnat View Profile View Forum Posts Private Message Join Date Jun 2005 Posts 2,818	Updated... would still like random crap removed from this please.
	So you click their picture and then you get their money?
Reply With Quote

07-02-2009 09:46 AM #28
mxiu View Profile View Forum Posts Private Message Join Date Sep 2005 Posts 990	Okay, so every 31K fpps = $500. What if you send in receipts totalling $750? Do they adjust accordingly, or should you aim for even intervals of $500 when purchasing things? Also, I'm Canadian and would need an exchange rate. I would lose out massively if they didn't and it would definitely not be worth it. Anyone know about this?

Reply With Quote

05-18-2010 11:21 PM #29
ChawkDee View Profile View Forum Posts Join Date May 2010 Posts 1	Originally Posted by mxiu Okay, so every 31K fpps = $500. What if you send in receipts totalling $750? Do they adjust accordingly, or should you aim for even intervals of $500 when purchasing things? Also, I'm Canadian and would need an exchange rate. I would lose out massively if they didn't and it would definitely not be worth it. Anyone know about this? So 31,000 FPPS = $500 ? I've just made 100,000 VPPs and qualify for $1000 Milestone, costing 50,000 FPPs. This is not nearly as good as I thought. Actually I'm thinking of not taking it as I get a higher rate playing the the 5400FPP 5-seater Sit n Gos for the Sunday million. The first 2 get entry or 215 in tournament $.

Reply With Quote

09-12-2010 05:33 AM #30
jonesjames View Profile View Forum Posts BANNED Join Date Sep 2010 Posts 1	Thanks for posting such a wonderful information,you are right my freind that the Concierge services is very important and we really need it i know the Concierge services which conciant.com they provide Concierge services and their services is very nice and reliable i prefer you to all my freinds that visit conciant com this is a good website of Concierge. this is such a nice forum that every one can share their ideas.

Reply With Quote