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FreeRider
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08-28-2007, 06:41 PM
Post subject: WARNING: Online Poker rooms;No regulations, No recourse!
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#1 (permalink)
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Join Date: Aug 2005
Location: South Tahoe
Posts: 18
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For the second time in about a year, I am in a situation where I must fight with a poker site to have my funds returned to me. Recently, I sent an email to FullT.ilt(FTP) from my PERSONAL email account, rather than the email account I set up and designated exclusively as my fullt.ilt poker email. Today I received an email stating, "Following a thorough investigation of your account, we have determined that you are closely associated with another player on our site. We found that you had an abnormal amount of shared computer/IP address combinations with this player (often within a few minutes of each other) leading us to believe that the accounts are one and the same, or at the very least demonstrating a high-risk relationship that Full T.ilt Poker simply cannot condone. For security and privacy reasons, we are unable to release the names of the other account. To maintain the security of the site and for the protection of our players, Full T.ilt Poker has zero tolerance for fraudulent activity. As you are a high risk player, your account is now permanently closed and your business is no longer welcome, Bill.
Regards,
Tyler"
So now my account is closed, and I have no way of accessing or withdrawing the $200 that is MINE!
And, this is NOT an anomaly! This is actually the SECOND time I have had to deal with this type of a situation.(read my previous thread about a similar situation with Abs.olute poker) Isn't it SCARY as hell to think that a poker site can seize your money and never give it back? And since this activity is technically illegal and the company in question is located outside the USA, I have NO recourse if they decide they want to screw me. I have a very long and frustrating dispute process ahead of me, and I may or may not ever see that money again.
I just wanted to let everyone know what they are dealing with if they play online poker. I'm officially sick of this crap and will never play online again until it is legalized and regulated.
I am also going to write emails to all the pros affiliated with FTP, some of whom are myspace friends, and ask them how they can endorse such fraudulent behavior.
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LimpinAintEZ
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Flush
Join Date: Mar 2006
Location: working myself up to FTR fullhouse status while not giving 1 solid piece of advice
Posts: 591
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at least you only lost $200 - not too bad...although its funny that they would investigate you over that amount - Either that or that your cheating over that amount.....either way it seems pretty trivial, and i'm sure something is being left out of the story....
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FreeRider
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Join Date: Aug 2005
Location: South Tahoe
Posts: 18
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Quote:
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Originally Posted by LimpinAintEZ
at least you only lost $200 - not too bad...although its funny that they would investigate you over that amount - Either that or that your cheating over that amount.....either way it seems pretty trivial, and i'm sure something is being left out of the story....
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No, nothing is being left out. I lost my connection during a tournament and could not reconnect to the site. It was not my internet connection, it was obviously a problem on their end. I unwittingly contacted customer support from an email account not associated with my FTP account and I guess it raised a red flag. Instead of investigating the situation and inquiring as to why it happened, they just closed the account and seized my funds. PERIOD.
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bode
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Straight Flush
Join Date: May 2006
Location: slow motion
Posts: 4,270
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but how much did you win?
sorry, i had to.
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Quote:
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eeevees are not monies yet...they are like baby monies.
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LimpinAintEZ
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Flush
Join Date: Mar 2006
Location: working myself up to FTR fullhouse status while not giving 1 solid piece of advice
Posts: 591
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after reading about the group of guys who all play 14/7 poker for several hours a day, I was convinced that Full Tilt was in the wrong - The guy who did that research datamined something like 200K hands and really! investigated it....FullTilt still found them not guilty - So if that kind of research can't prove collusion, i'm just guessing that full tilt knows what its doing....
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jyms
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Tilting Mod
Join Date: Feb 2006
Posts: 4,837
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Uhm.... Two separate sites? Same problem that hundereds of us have never had? Guys here have been caught with multiple accounts, different address and even sit at the same table as each other frequently and never got their money seized. Seams fishy to me that you are having these problems at two sites. And yes, if full tilt found those guys not guilty in the bot thread then what the hell did you do?
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gengar
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Join Date: Dec 2005
Location: Henderson, NV
Posts: 88
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Make a post on the Full Tilt forums. You'll get a backlash from other users, but it tends to speed up support response if you're not in the wrong.
The other issue at hand is that if anything does in fact go wrong when you play on an online poker site, your recourse is of course limited. We all know the restrictions on banks with regard to transactions with poker sites, and we all know all the questions that surround legality with regard to online gambling. Whether the legislation is applicable is moot; the bottom line is that when we're playing on online poker sites, there is assumed risk on our part as far as any recourse we might want to take.
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jyms
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Tilting Mod
Join Date: Feb 2006
Posts: 4,837
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Risk?? Guys playing there have Hundreds of thousands of dollars on line. They never get their funds locked. WTF does Full tilt or any site have to gain by locking some measly $200 dollar account? There is more here and I for one believe full tilt is not wrong.
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bode
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Straight Flush
Join Date: May 2006
Location: slow motion
Posts: 4,270
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full story please?
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Quote:
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eeevees are not monies yet...they are like baby monies.
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gengar
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Join Date: Dec 2005
Location: Henderson, NV
Posts: 88
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Quote:
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Originally Posted by Trainer_jyms
Risk?? Guys playing there have Hundreds of thousands of dollars on line. They never get their funds locked. WTF does Full tilt or any site have to gain by locking some measly $200 dollar account? There is more here and I for one believe full tilt is not wrong. |
The risk is independent of being right or wrong. I too am skeptical about the OP claims (especially seeing that everyone else gets their money refunded and/or transferred to another account, even in blatant violations), but the point of my post is simple:
1. Posting here isn't going to resolve anything
2. The lack of recourse he complains about is risk that we assume
Again, whether he is right or wrong is independent of what I posted.
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Seasider
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Flush
Join Date: Jun 2005
Location: Bangor UK
Posts: 563
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plzbanonlinepoker ???
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givememyleg
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WHO YA GONNA CALL?!??
Administrator
Join Date: Nov 2005
Location: ISHPERMING MISHIGEN
Posts: 5,042
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maybe they saw your thread about proving that full tilt pwns short stacks and were like zomg we gotsa stop this guy before he ruins our rep!!
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lolzzz_321
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NO YOU
Join Date: Oct 2004
Location: My ice is polarized
Posts: 2,797
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lol
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Warpe
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Moderator
Join Date: Sep 2005
Location: Canuckistan
Posts: 3,905
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Quote:
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Originally Posted by gengar
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...b/c you're not going to get a lot of sympathy here.
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FreeRider
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Join Date: Aug 2005
Location: South Tahoe
Posts: 18
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Quote:
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Originally Posted by Bode-ist
full story please?
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Read my post, that's the full story. It happens all the time from what I have read online so I don't know why you guys are having a difficult time believing me. It appears there are lots of people living in bubbles on this forum. But anyway, after doing some research I guess you can't have two accounts, even if one is old and has a zero balance. I'm probably going to get my money back, just as I did with AP, but they are fucking with me and making me jump through a bunch of hoops to prove I'm not a cheat.
I could give a shit if you guys don't believe me or don't empathize with my situation. I'm just trying to warn the other low stakes players/lurkers out there that don't have $200 to risk losing. Obviously the guys who spend all day in front of their computers playing, blogging and posting poker are going to do whatever they are going to do regardless of what anyone says. I really hope online poker rooms become legal and regulated soon though. Because until then, you can find me at the play money tables. It's just not worth the risk...
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bode
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Straight Flush
Join Date: May 2006
Location: slow motion
Posts: 4,270
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i dont feel like reading the OP again, but im pretty sure you never mentioned having 2 accounts. All you said was you emailed them using a different email address and they hit you with the banhammer. Ofcourse if you have 2 accounts they are going to shut you down, thats just ignorant to think otherwise.
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Quote:
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eeevees are not monies yet...they are like baby monies.
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jyms
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Tilting Mod
Join Date: Feb 2006
Posts: 4,837
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Funny that you never said you had two accounts in the first post and called FTP fraudulent. It is in there T&C that two accounts are not allowed. You broke the rules.
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RipperJ
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Join Date: May 2007
Location: Toronto
Posts: 97
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Quote:
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Originally Posted by FreeRider
I'm probably going to get my money back, just as I did with AP, but they are fucking with me and making me jump through a bunch of hoops to prove I'm not a cheat.
I could give a shit if you guys don't believe me or don't empathize with my situation.
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lol... well u didnt say in the first place u had two accounts at the site.
Obviously u cant have 2 account and every1 was rite that u didnt give all the details.
you broke the rules, its not the poker site trying to screw u
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iPoker 20-50NL
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FreeRider
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Join Date: Aug 2005
Location: South Tahoe
Posts: 18
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I didn't even remember that I had it. I guess I opened it years ago when I first started playing and never even made any deposits into it. It's a situation where they could have looked at the account, seen that it had never been used for playing real money, sent me an email inquiring as to why I had 2 accounts and then closed the one without any funds in it, no? Is that NOT common sense customer service? I feel as though they shot first and asked questions later! And, it's obvious to prove I didnt cheat, there was never any money in the other account! DUH!!!
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Jack Sawyer
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4-of-a-Kind
Join Date: Jan 2007
Location: Old School
Posts: 2,535
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Quote:
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Originally Posted by FreeRider
Quote:
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Originally Posted by Bode-ist
full story please?
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Read my post, that's the full story. It happens all the time from what I have read online so I don't know why you guys are having a difficult time believing me. It appears there are lots of people living in bubbles on this forum. But anyway, after doing some research I guess you can't have two accounts, even if one is old and has a zero balance. I'm probably going to get my money back, just as I did with AP, but they are fucking with me and making me jump through a bunch of hoops to prove I'm not a cheat.
I could give a shit if you guys don't believe me or don't empathize with my situation. I'm just trying to warn the other low stakes players/lurkers out there that don't have $200 to risk losing. Obviously the guys who spend all day in front of their computers playing, blogging and posting poker are going to do whatever they are going to do regardless of what anyone says. I really hope online poker rooms become legal and regulated soon though. Because until then, you can find me at the play money tables. It's just not worth the risk... |
Did/do you have a second/earlier account?
Did you verify at any point that the previous account was yours?
Did you play real money games with that account?
Does somebody who lives near you probably have the same IP you do? Like a shared IP? Does this person(s) also play at sites you play?
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gengar
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Join Date: Dec 2005
Location: Henderson, NV
Posts: 88
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Quote:
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Originally Posted by Warpe
Quote:
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Originally Posted by gengar
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...b/c you're not going to get a lot of sympathy here. |
Believe me when I say he's going to get even less sympathy over there. 
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acesfullokings
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Straight
Join Date: Mar 2007
Location: Sydney
Posts: 198
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Quote:
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Originally Posted by gengar
Quote:
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Originally Posted by Warpe
Quote:
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Originally Posted by gengar
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...b/c you're not going to get a lot of sympathy here. |
Believe me when I say he's going to get even less sympathy over there. |
QFT
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I started a new job so don't play much ATM, just FTP mini grind
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