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I Like Pie
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07-03-2007, 06:34 PM
Post subject: Vegas Poker 24/7 Customer Service Is Pretty Awful
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#1 (permalink)
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Flush
Join Date: May 2006
Location: Toronto, Canada
Posts: 399
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So go to make my first deposit and I have to use a credit card because they don't have Moneybookers. Then I see that there is a $500 limit on the amount you can deposit. So I go ahead and call the support number to see if I can have that raised. Here is a summed up version of how the conversation goes:
Me: Can I have my limits raised when depositing with a Mastercard?
Vegas Poker 24/7: well, sir, you haven't made a deposit yet
Me: I'm aware of that, that is why I'm calling, I want to put more than $500 on there
Vegas Poker 24/7: you have to make deposits first
Me: How am I suppose to get more money on there?
Can't remember what he said here but he didn't really answer this
Me: well, I guess I'll just have to play on another site then
Vegas Poker 24/7: okay, bye (hangs up)
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EasyT
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Full House
Join Date: Jan 2005
Location: Yo Mamma
Posts: 834
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Solution: Get a new method of deposit.
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bode
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Straight Flush
Join Date: May 2006
Location: slow motion
Posts: 4,270
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ive had nothing but a positive experience with them. Set up an Epassporte account.
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Quote:
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eeevees are not monies yet...they are like baby monies.
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I Like Pie
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Flush
Join Date: May 2006
Location: Toronto, Canada
Posts: 399
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I use Moneybookers, you can use that with most sites. I don't want to make and have money in another account just for the small percentage of the time that I need it.
I'm not playing there anyways, I thought they had more traffic. The numbers on PokerSiteScout are off. Right now 7pm EST they only have 3 100NL 6max tables and 6 200NL 6max tables.
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SmackinYaUp
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4-of-a-Kind
Join Date: Dec 2004
Location: B N L
Posts: 1,725
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Their response to your request is pretty standard. I'm sure they would love to go around accepting $10,000 transactions for high volume rakers without the trouble, but its a security thing.
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He who drinks beer sleeps well.
He who sleeps well cannot sin.
He who does not sin goes to Heaven.
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