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TopRankedPoker - not paying 'bonus600' with RAF?

  
 
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dr3wfish
Old 05-03-2006, 12:17 AM     Post subject: TopRankedPoker - not paying 'bonus600' with RAF? #1 (permalink)  

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dr3wfish
Read elsewhere that TopRankedPoker may not be paying out the bonus600 signup bonus if you signed up for the RAF bonus as well. Some guys emailed support about it - some got exemptions and will receive both, some were told no they will only get the RAF bonus. There have also been trip reports about PointPoker not paying out on both.

Having signed up for both bonii, whats your take - play out the 3000VIPs and hope for the best or get out early and move on to something else?
Playing : 100nl, 100nl 6-max
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jungy121
Old 05-03-2006, 12:46 AM #2 (permalink)  

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jungy121
is it possible to check if you did the RAF bonus? i'm not sure if i did it or not.
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midas06
Old 05-03-2006, 01:08 AM #3 (permalink)  
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If there are others, just cut your losses and do them. I don't suppose it'd hurt to email support about this issue though.
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eeeee
Old 05-03-2006, 04:28 AM #4 (permalink)  
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eeeee
Here's the text of the email I sent to TRP (it worked for me, and they responded in writing that I'd get the bonuses) --
Quote:
Originally Posted by eeeee's email
Sent to : info@toprankedpoker.com, support@toprankedpoker.com,
marketing@toprankedpoker.com

I signed up at your pokeroom - TopRankedPoker - using a friend's referral name, HeavenTRP, and deposited using code "Bonus600". Upon making my deposit, I received the following text at the time of deposit -
  • 100% up to €600.00.
    Will be paid out after 30 days with €20.00 per VIP 100.
However, my friend, HeavenTRP, told me I might not receive the 600 euro bonus after all?!? This is a very disappointing development, and TRP will be my first B2B poker room to not honor the deposit bonus term listed at time of deposit.

If, as I've been told, HeavenTRP and I cannot share in the referral bonus while I still receive the first deposit bonus, then I would still like to receive the bonus and wish to withdrawal my application for the Referral bonus.

If TRP is choosing to save a buck, and deny the 600 euro bonus, then why have a bonus at all? You offered a bonus to attract new players...and I am here and ready to play! It's up to you whether you attract a new player to your site, or whether you instead create a disgruntled group of non-players.

Please consider your response -- As a new and upcoming site, a public relations snafu over a bonus you promised would not be good. I'd prefer to receive both bonuses as listed at the time of my deposit, but I'm also open to any reasonable solution, such as the solution I offered. The third option is in no one's best interest (except Party Poker's.)


Earnestly,
{Grasping, Penny-Pinching, Bonus Hunter}
I'm a know-it-all.




No, really.
 
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KoRnholio
Old 05-03-2006, 06:13 AM #5 (permalink)  
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Hrm. After seeing this problem, botching my deposit at TRP by depositing 600 USD instead of enough to get the full 600+ Euros bonus and having major problems with the TRP client, I don't know if I will bother finishing it.

All the other B2B clients have worked well for me, with the occasional java runtime-something-or-rather crash, but this site runs insanely slow for me for some reason. Tabbing between a table and any other window will cause it to freeze for 30+ seconds or crash the whole program Just about unplayable unless I am playing on only TRP tables and not doing anything else.

Anyone else have a problem like this?
Some days it feels like I've been standing forever, waiting for the bank teller to return so I can cash in all these Sklansky Bucks.
 
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Aces
Old 05-03-2006, 02:29 PM #6 (permalink)  
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wp, eeeee. I just sent off an email, hopefully I'll get the same response.
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Al4As
Old 05-03-2006, 05:42 PM #7 (permalink)  
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Al4As
Im not sure if it was a very good idea to threaten them tho... And I wouldnt say Im a bonus hunter neither

I can only try to imagine the frustration of getting 3000 pts on that network without getting the bonus
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Aces
Old 05-03-2006, 07:04 PM #8 (permalink)  
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FWIW I also got approved for both bonii.
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EasyT
Old 05-05-2006, 12:26 AM #9 (permalink)  
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Yeah, I'm pretty sure they're paying everyone the RAF & Bonus now.

But eeeee/aces, I'd like to have the text they wrote you back in my possession. Just in case.

EasyT
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