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Prolaznik
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09-19-2007, 06:57 PM
Post subject: problem with Sun Poker
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#1 (permalink)
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Join Date: Dec 2005
Posts: 40
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Well, I downloaded the Sun Poker client today (using FTR link of course  ) and opened an account. I haven't succeeded to deposit, though.
Pressed button cashier and went to corresponding page, but it didn't work. Got message "An internal error occurred. Temporary system problem." several times today. Message says that it isn't my fault, but I have some fears...
- it could be something with my firewall 
- I haven't received any confirmation email after opening an account. That could be a bad sign. In any case, it looks peculiar to me - I can't recall that I've ever opened an account somewhere, without receiving an immediate email.
- I was on their website, couldn't find "my account" or similar page. (I wanted to check whether I misspelled my email address)
Any advices?
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Sun-Poker
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Join Date: Jul 2005
Posts: 85
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Hi Prolaznik,
The best thing to do is email your problems directly to Sunpoker via email: support (at) sunpoker.com or via live chat or phone.
They will be able to help you with your issue.
I believe this has something to do with the software and this might be a Cryptologic issue.
Kind Regards,
Mark
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Prolaznik
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Join Date: Dec 2005
Posts: 40
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Quote:
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Originally Posted by Sun-Poker
Hi Prolaznik,
The best thing to do is email your problems directly to Sunpoker via email: support (at) sunpoker.com or via live chat or phone. |
I'll certainly do it, but I instinctively first asked here. The point is that support employees (of most websites) are too cautious when they are answering questions, so their answers are seldom direct enough. I very often have to write several times before I get whole and sufficiently precise answer. So I just hoped to speed things up by posting here.
Thank you anyway, I am going to write them now
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Jibalob
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Flush
Join Date: May 2007
Location: Out of my roll
Posts: 512
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I believe sunpoker has a rep on FTR, cant remember who it is though
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PLEASE READ ULTIMATE BET THREAD IN "ONLINE POKER ROOMS" FORUM
Wait, this is .05/.10 and you got sexied, I can't believe that shit, limit must really be dying.[/quote]
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I Like Pie
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Flush
Join Date: May 2006
Location: Toronto, Canada
Posts: 399
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Quote:
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Originally Posted by Jibalob
I believe sunpoker has a rep on FTR, cant remember who it is though |
Look above you.
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Jibalob
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Flush
Join Date: May 2007
Location: Out of my roll
Posts: 512
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Quote:
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Originally Posted by I Like Pie
Quote:
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Originally Posted by Jibalob
I believe sunpoker has a rep on FTR, cant remember who it is though |
Look above you. |
 
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PLEASE READ ULTIMATE BET THREAD IN "ONLINE POKER ROOMS" FORUM
Wait, this is .05/.10 and you got sexied, I can't believe that shit, limit must really be dying.[/quote]
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Sun-Poker
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Join Date: Jul 2005
Posts: 85
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Yes, I deal more directly with marketing and general questions regarding Sunpoker. For detailed sign-up questions and tech support, feel free to contact them directly. I have to say that they are very fast and helpful. Try their live chat feature on their support page.
Best Regards,
Mark
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