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Seasider
Old 11-05-2007, 12:38 PM     Post subject: Mansion Poker Bonus #1 (permalink)  
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OK, I have an e-mail to their support but thought an answer may be quicker here

I signed up to Mansion poker yesterday to get the 100% up to $500 bonus.

When I cashed in the money went to the casino and I had to transfer it to the poker account. I cannot see the poker bonus now, however there is a 'New Casino Bonus' in my account with a 'wagering level' of $1,040,735.92.

I have no intention of wagering $1,040,735.92 to unlock $500; lol wtf!!

Has anyone else had this problem? It seems like a pretty stupid system as I cashed in through the poker client but it paid into some casino account hat I have no interest in What are the chances of them giving me the poker bonus I wanted?

Ta.
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givememyleg
Old 11-05-2007, 04:27 PM #2 (permalink)  
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 LOL $1,040,735.92 WTF???? i have no idea and wish i could help, but lol that's so much money to wager

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silu73
Old 11-05-2007, 05:44 PM #3 (permalink)  
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I had the same but playing $200NL this bonus is clearing like a breeze. Just ask their live chat, they were very helpful. I hope you have signed up to Mansion with RB.
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Miffed22001
Old 11-05-2007, 06:28 PM #4 (permalink)  
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 need to ask support. The new set up is odd to me as i played on the old site and still have links to MCC points n stuff.
Silly affiliate pays RB to my account too which is annoying
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Seasider
Old 11-05-2007, 11:49 PM #5 (permalink)  
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lol even the support guy said their system sucks. I also didnt get rakeback as I researched about and all the big affiliates I normally use seemed to say mansion had stopped offering this (no biggie I wont be there long). --

Welcome to Chat.Mansion.Com, MANSION Christian will be right with you.
MANSION Christian:RE - Hi, I signed up for the poker room yesterday and deposited $$$. I was hoping to get the $500 sign up bonus. I can only see a $520 'New Casino Bonus' when I click the button at the bottom. Is this the poker bonus? If not can I transfer it to poker as I have no interest in a casino bonus. I did not enter a code when depositing as I could not see one anywhere.
MANSION Christian:Hello
Me:hi
MANSION Christian:This is in fact the Poker bonus
Meh I was just confused
MANSION Christian:Believe me I can imagine
Me:so it clears at 80 points a go
MANSION Christian:Correct
MANSION Christian:For every 80 points you will get a £5.50 portion of the total bonus amount released
Me:You should sort that out, the whole pay in and then move money about thing is not very user friendly
MANSION Christian:I will forward your feedback through to our management
MANSION Christian:Is there anything else I can help you with?
Me:k ty; it is also offputting that i now open the cashier and the balance reads $0.00. but whatever. ty very much
MANSION Christian:I wish you the best of luck and a pleasant evening. Please do not hesitate to contact us again, we are here for your 24 hours a day 7 days a week.
Me:bye bye
I ended the chat
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kevin
Old 11-14-2007, 06:30 AM #6 (permalink)  
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Well Live chat was helpful in my case .


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Miffed22001
Old 11-14-2007, 08:13 AM #7 (permalink)  
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 lol i got underpaid on rakeback by about 180.

sigh
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