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Aces
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02-02-2007, 04:26 AM
Post subject: Mansion no longer accepts US players
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#1 (permalink)
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Full House
Join Date: Mar 2004
Posts: 832
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Trying to figure out how to get my money out. FAQ says you can still login for administrative purposes, but it won't let you. Trying to find a phone number or email...-
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Eric
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Administrator
Administrator
Join Date: Dec 2003
Location: on my laptop
Posts: 1,782
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Last weekend I heard a rumor that they wouldn't be taking US players any longer. When did they make the announcement? I guess some rumors do turn out to be true...
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parky
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02-02-2007, 05:15 AM
Post subject: mansion contact
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#3 (permalink)
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Two Pair
Join Date: May 2006
Location: milwaukee
Posts: 40
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Just found out tonight they won' t let me on. Anyhow from their webpage you can call them from US at 1 866 902 3640 and email them at memberservice@mansion.com. I just emailed them I will post again when they anwer.
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lolzzz_321
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NO YOU
Join Date: Oct 2004
Location: My ice is polarized
Posts: 2,797
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You guys should just read their website . Under Help/FAQ.
Log into the cashier from their website. You are going to need to send them ID (and CC copies if u deposited with one) if you want to cash out, and the only way to do that is via bank wire  .
http://www.mansion.com/Content/USMembersNotice.aspx
I sent them my ID, I'll post here if they find this sufficient.
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Aces
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Full House
Join Date: Mar 2004
Posts: 832
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Quote:
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Originally Posted by Eric
Last weekend I heard a rumor that they wouldn't be taking US players any longer. When did they make the announcement? I guess some rumors do turn out to be true...
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I believe it was announced on Jan 31st late afternoon.
I've contacted CS via phone and because my credit union clears through a 2nd credit union, I couldn't use their online form. They advised me to email the necessary info to them. My initial impression is the money will be wired without a problem, they said within about a week.
I was really hoping to play the 100K a few more times.
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jyms
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Tilting Mod
Join Date: Feb 2006
Posts: 4,837
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I don't want to salt any wounds, but any american playing obscure poker rooms right now, may want to consider moving to the big three or four. Stars, Full tilt, AP or Ultimatebet. Your'e just playing with fire right now. Alot of these rooms have no power to tell USA no. they will fold up and hold as much money as they can, until soembody stops the American government. Then they will all be begging for your business again after treating you all like dirt. Get organized. Get your money into a safer place. either an account, a reputable site or yor pocket. Leave the little rooms now.
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Miffed22001
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Straight Flush
Join Date: Jun 2005
Location: Marry Me Cheryl!!!
Posts: 8,181
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Quote:
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Originally Posted by Trainer_jyms
I don't want to salt any wounds, but any american playing obscure poker rooms right now, may want to consider moving to the big three or four. Stars, Full tilt, AP or Ultimatebet. Your'e just playing with fire right now. Alot of these rooms have no power to tell USA no. they will fold up and hold as much money as they can, until soembody stops the American government. Then they will all be begging for your business again after treating you all like dirt. Get organized. Get your money into a safer place. either an account, a reputable site or yor pocket. Leave the little rooms now. |
I think my 'i dont like stars much' attitude is well known, but i totally agree with this. I dont think i can stress how much.
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lolzzz_321
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NO YOU
Join Date: Oct 2004
Location: My ice is polarized
Posts: 2,797
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Hello lolblackpeople
Thank you for providing us with your ID documentation which has been received today and passed to our Finance Department for verification.
In most circumstances the documentation you provide is sufficient. However, occasionally we require further information before you are able to request your withdrawal.
In view of this, please allow 3 business days for this information to be reviewed and verified prior to requesting withdrawal. Should we require further information, we will contact you within 72 hours from receipt of your documents.
If you have any further queries or require any assistance in the future, please do not hesitate to contact us again.
Kindest regards
Ciaran
MANSION Member Services
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Miffed22001
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Straight Flush
Join Date: Jun 2005
Location: Marry Me Cheryl!!!
Posts: 8,181
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are the 100k tourneys still running?
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Aces
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Full House
Join Date: Mar 2004
Posts: 832
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UPDATE
Sent all info for wire tranfer one week ago. They said it would take 5 business days. Called today and they said it would be another week because of high volume, blahblahblah.
Still hopeful, I had too much money there...anyone want to post about a successful withdrawal from Mansion to cheer me up?
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lolzzz_321
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NO YOU
Join Date: Oct 2004
Location: My ice is polarized
Posts: 2,797
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Sorry, update time
On Wednesday I emailed them after sending in my DL on Friday, and they said that was good enough verification and I withdrew my whopping $120
I'll post again when money hits the bank
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lolzzz_321
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NO YOU
Join Date: Oct 2004
Location: My ice is polarized
Posts: 2,797
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02/15/07 Unknown code WTI
INCOMING WIRE TRANSFER FEE $5.00 XXXXXXX
02/15/07 Wire Transfer 122.50 XXXXXXX
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givememyleg
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WHO YA GONNA CALL?!??
Administrator
Join Date: Nov 2005
Location: ISHPERMING MISHIGEN
Posts: 5,042
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Quote:
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Originally Posted by Triptan3s
Hello lolblackpeople
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wow, lol
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"The Dragon in My Garage" by Carl Sagan
I say onto you, I've felt the dragon! I felt the touch of his tail, the breath of his fire, and I know without a shadow of a doubt that the dragon exists!
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Aces
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Full House
Join Date: Mar 2004
Posts: 832
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Update: even after confirming with a bank manager the wiring details, the transfer rejected. Probably becuase it is thru a credit union and had to go through another credit union first. I've got another account with Citi, gonna try that one now. Been one month since I requested the withdrawal 
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Aces
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Full House
Join Date: Mar 2004
Posts: 832
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FInally the transfer went thru and I have my money minus what I guess is a $25 wire fee, I guess.
What a relief. 
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