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Has anyone ever had to do this after registering?

  
 
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Cocco_Bill
Old 12-02-2004, 07:32 PM     Post subject: Has anyone ever had to do this after registering? #1 (permalink)  
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I registered to Nordicbet.com and deposited money, later in the day my account was frozen. I could still play poker, but could not deposit or WITHDRAW any of my money. They sent an e-mail requiring copies of my drivers license, credit card, utility bill and a copy of a bank statement which shows my transaction to my betting account.

Seriously this really pisses me off. I feel like I am treated like a criminal for no reason.

Does this stuff happen often in online poker rooms. Has it happened to anyone here?
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mike4066
Old 12-02-2004, 07:35 PM #2 (permalink)  
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I've read about it happening to people who have multiple accounts with some of the prima sites trying to cash out.

I try to stick with the more popular rooms to avoid this.
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BoondockSaint
Old 12-02-2004, 07:52 PM #3 (permalink)  
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That shit happened to me at hogpoker and I was pissed off too. It took me like 3 weeks to get it all straightened out with their dumb asses. I wasnt gonna send em a copy of my drivers license cause I thought they would steal my identity and use it fund international terrorism lol jk or something but I talked to a girl on the phone and she said all the crap I could send so I didnt need my license. So I did and the dumb asses said I still needed to send in my license. I scanned it and took out the license number and gave it to them and then it was fine. Pain in the ass though.
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dbs
Old 12-02-2004, 10:34 PM #4 (permalink)  

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dbs
i played for a long while at nordicbet and never had any problems, but this could be due to that i was a sportsbetting cusomer at their site first?
but anyhow i cashed out money severel times without problem. since they do not have neteller i don´t use them anymore but they were allways ok during a 1,5 year period i played there
Poker is life everything else is just details
 
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AceKing
Old 12-03-2004, 09:28 AM #5 (permalink)  

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I had a similar problem at partypoker. They were verifying my account info 1 day on the phone and my check card info wasn't matching. Well, we had new check cards issued and that is why mine didn't match up anymore. They insisted I give them my license and SS#, etc to continue playing and they froze my account on the spot.

I hung up, calmed down and called back and explained I had been using IGM pay just fine and WAS NOT giving them critical info like SS#, etc. They decided to just take away my right to use my check card on their site but I could still use IGM pay (bank verified already) which is all I was interested in using anyway since my bank no longer accepted poker site transactions anyhow.

Crazy stuff.....
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Humphrind
Old 12-03-2004, 03:24 PM #6 (permalink)  
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Quote:
Originally Posted by AceKing
Well, we had new check cards issued and that is why mine didn't match up anymore. They insisted I give them my license and SS#, etc to continue playing and they froze my account on the spot.
Why did you have a new check card? Did you replace the old one because it expired? Ir was lost? Stolen? If an old CC# that came up stolen was on your account, I'd like what they did.
I don't know what they have to say
It makes no difference anyway.
Whatever it is...
I'm against it.
 
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AceKing
Old 12-03-2004, 03:33 PM #7 (permalink)  

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My bank issued new cards, I think it expired. Anyhow, my checking account number stayed the same, but the numbers on the card were different. PP said it didn't matter, since my card no longer matched what they had on record my account was being froze, even though I had been using IGM only and had quit using the check card. That is why I was so pissed and confused. But after calling back it was all settled, they just disabled the check card/credit card feature for me.
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