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Bailey

06-18-2006, 09:28 PM Post subject: Fairpoker sucks

#1 (permalink)

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Fairpoker is the absolute worst website on the internet...

Ill post more later regarding this.. talking to their nonenglish speaking support agent still

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Bailey

06-18-2006, 09:47 PM

#2 (permalink)

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Leelu: Hi Chris
John: Hello Chris
Leelu: Leelu here from chat support...
bail3yz: Hi
Leelu: how can i help?
bail3yz: I withdrew money on the 15th..
bail3yz: and it's still in waiting status
Leelu: It takes 5-7 business days to make a withdrawal through Neteller
bail3yz: Are you kidding? since when
bail3yz: Every other website it is instant.. where on your site does it say it takes 5-7 business days?
bail3yz: It says it takes 24 hours to process, has it been processed yet?
Leelu: I can take less but we can't process the withdrawal until you send us a copy of photo ID
Leelu: You can send it by email to:
Leelu: support@fairpoker.com
bail3yz: LOL... what for? are you kidding me? I need to send photo ID now?
Leelu: Or fax it to:
Leelu: Fax Toll Free: 1-866-289=1502
bail3yz: Two seconds ago you tell me it takes 5-7 business days.. now you tell me I need to fax photo ID to get my money?
Leelu: Yes, we ask for a copy ID for any withdrawal
Leelu: I apologize for the mistake
bail3yz: oh... and you just don't bother telling people this until they ask where their money is?
bail3yz: You don't need photo ID to deposit, just to withdraw.. and where on your website does it inform you that you need photo ID to withdraw?
Leelu: Terms and Conditions
bail3yz: be right back
bail3yz: Where? I am on the terms and conditions page now.. and I searched for "photo".. 0 results
Leelu: One moment please
bail3yz: You still there?
bail3yz: How long is a moment where you are from?
Leelu: I here...
Leelu: It is at security and integrity
bail3yz: What #?
Leelu: Its not under Terms and Conditions
Leelu: Its under Security and Integrity
bail3yz: So in other words... no one reads it until they try to withdraw?
bail3yz: Where does it say that I have to agree to what it says on Security and Integrity to play on your site?
bail3yz: "As a player at the casino you may be required at any time to provide any of the following information:"
bail3yz: YOU MAYBE REQUIRED?!
bail3yz: So what, I was randomly picked?
bail3yz: You told me earlier that you do it for every withdraw
Leelu: Yes we do
bail3yz: No one notified me about this either, I had to contact you guys... this site is utterly useless
bail3yz: If I didn't contact you... would my money I withdrew just sit in waiting for ever?
Leelu: No, after 7 days it goes back to your balance
bail3yz: Oh thats convenient
bail3yz: You just don't bother telling anyone that they need to fax photo ID
Leelu: We usually send an email a day after the withdrawal request but i see that it wasnt sent to you
bail3yz: Apparently... this is unreal
Leelu: I aplogize fir the error
bail3yz: Does your site share information with other sites on the iPoker network?
bail3yz: like noble, titan, cdpoker??
bail3yz: I have accounts on all those sites, and deposited/withdrew numerous times from each of them.. without any problems.

*NOTE*: I typed this entire convo into notepad (you are not able to copy it) before Leelu replied

bail3yz: Hello???
Leelu: No, we dont share that information with other websites

Bailey

06-18-2006, 09:57 PM

#3 (permalink)

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I just recently put $1000 on fairpoker for the fort knox sng jackpot... before that I had a few hundred on there from a software company I do freelance work for.. they are business partners with iPoker clients. I ended up lending the few hundred to a friend.. so I go on there and ask their live support how to transfer money to another player. .. I swear to god.. the convo was like an hour long, and she spoke little to NO ENGLISH. At first I was like

Can I send money to another player via fairpoker?
She was like "let me check"
10minutes later she was like "you can do it now"
I was like How?
Shes like "on your account"
So I was assuming she meant the My Account button.. I check everywhere.. then check everywhere under cashier.. cant find it.. I ask her where... shes like "Right there".. I was like.. "Right where?"
and she literally took 10mins for each reply... eventually she just ignored me.. so my friend I was lending the money to.. had 7 dollars on his account.. we sat at a headsup NL table.. I'd raise to 6.. he would push allin.. then I'd raiseto 12.. he would push allin.. I'd fold etc.. just handing him my money...

Then literally over a month later.. I deposit 1000 dollars.. right after the money is on the account, my account got banned for colluding... took over a week and half a dozen emails to get resolved... apparently it wasnt obvious enough I was GIVING HIM MY MONEY AT A HEADSUP TABLE.. how do you collude 1v1? seriously this is totally retarded

Xianti

06-18-2006, 10:06 PM

#4 (permalink)

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{Moved from Community}

Bailey

06-18-2006, 10:08 PM

#5 (permalink)

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Ooooooops

midas06

06-19-2006, 12:56 AM

#6 (permalink)

4-of-a-Kind

Join Date: Jun 2005

Location: NZ

Posts: 2,196

haha best network evar

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