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Bonus Fakes

  
 
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JokerRoom
Old 08-07-2007, 02:34 PM     Post subject: Bonus Fakes #1 (permalink)  

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JokerRoom
Let it be known that CDPoker does not give $15.00 free no deposit. Several of their admin say they will give you the $15 but you must wait for an authorization email...so you should just deposit and they will give you it later. Other's had no idea they offered that promotion. The short of it is..you don't get $15. Here's their reply.
CDPOKER:"________, for your $15 joining bonus, we would require you to make a deposit for us to be able to issue it. If you had made the deposit, your affiliate/ advertiser will be able to release the bonus."

REPLY: "i was told there is a no deposit $15.00 free sign up bonus. Am i being lied to then?"

CDPOKER: Once again, this is Zulien of the Support Team.

I understand your sentiments, Nic but there are certain provisions in your Terms and Conditions which states that:

10.7 We reserve the right, at our sole discretion, to offer and advertise from time to time promotions, bonuses or other special offers, for any poker or casino games, and each such offer will be subject to specific terms and conditions which will be valid for a limited period of time. In connection with the specific terms of the above promotions, bonus and special offers, we further reserve the right to withhold any withdrawal amount from your account which will be in excess of your original deposit. In addition, we reserve the right to withhold or otherwise decline or reverse any pay-out or winning amount or amend any policy in the event that we suspect that you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) other promotions; or (iii) specific policy or rules determined in respect of an existing game or a new game.

I just thought I would share my frustration with you. I wanted to test out their system before depositing; however, to no such luck.

JR
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Grrrumpy
Old 08-12-2007, 01:25 AM #2 (permalink)  
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Grrrumpy
I've had the same experience with CDpoker. I had a chat with online support, and they just kept going "we have no such deal with this particular affiliate". I said "then can you please tell me what "$15 Free, No Deposit Bonus Upon Registration" means, and even linked to the coupon on FTR, but all I got back was "we have no such deal with this particular affiliate".

This sucks. Not because it's a lot of money, but because CDPoker is counting on people to be stupid enough to deposit money to get the $15 bonus. I don't like being treated like a fool, and I will NOT deposit money to a site that doesn't show respect to potential customers.

I think the site should be removed from FTR's bonus list.
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slumpy
Old 08-12-2007, 05:09 AM #3 (permalink)  
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I'm not sure what the problem is w/ CDPoker. We definitely have this $15 free deal with them, I've asked our CDPoker rep to respond to this thread, maybe he can explain why their support is dis'ing us.
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JokerRoom
Old 08-12-2007, 02:52 PM #4 (permalink)  

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JokerRoom
I might consider joining if they do have that promotion; however, after the way EVERY support...online and through email....treated me, I'm seriously not interested.

Slumpy have you received this promotion?

I would also motion to have the link removed from the site. To whom do we mention this to?
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CDPokerman
Old 08-13-2007, 06:33 AM #5 (permalink)  

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Hi guys,
i'm sorry to hear that you have problems receiving the $15 free. if you signed to CDPoker under FTR's links, entered your emails and info correctly and got the verification email, than you should get the bonus - without the need to deposit.

if you can give me your CDPoker CPR's i can look into it and see what went wrong.
Al - CDPoker representative.
 
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badgers
Old 08-13-2007, 11:47 AM #6 (permalink)  
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I've tried to activate the CDPoker and VCPoker bonuses, will let you know whether it is now working again. I have been told it will take 72 hours max.

I have to say the live chat support feature is excellent though. Good customer service and support helping me through my moments of computer illiteracy.
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Grrrumpy
Old 08-14-2007, 01:10 PM #7 (permalink)  
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Grrrumpy
From <support at cdpoker>:
Quote:
Great news! You’re CDPoker account has been credited with a $15.00 bonus that is waiting for you once you log in!

Now all you have to do is log into your CDPoker account and start playing!
Lol!

Will be grinding from 9 pm CET+1.
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badgers
Old 08-21-2007, 05:36 AM #8 (permalink)  
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Spoke at length to a member of support who said that in order to release this "no deposit" bonus, you need to make a deposit. She said it in as many words as well, I wish I had the transcript

But yeah, this bonus has expired or is no longer valid or something to that effect.

Edit: Looks like it's already been sorted. GJ guys.
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