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PokerStars VIP
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07-07-2011, 12:02 AM
Post subject: *** PokerStars VIP Rep thread ***
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#1 (permalink)
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Hi guys. Just wanted to post a quick introduction. I'll be following the forums here on FTR, and hopefully I can make some useful contributions for PokerStars related questions or feedback that some of you might have. PokerStars has always tried to keep a close relationship with the players to be able to meet their needs, and I'm genuinely interested in hearing your input.
A bit about myself : I'm a former professional player based out of Canada where I'm now the PokerStars VIP Coordinator for mainly the East Coast. FTR has been a great help to me over the years, and I hope I can return the favour in the future.
I'll do my best to answer any other questions and I look forward to participating in the future.
Cheers,
Dylan C
VIP Coordinator
P♠kerStars
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Official PokerStars VIP Coordinator
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Play for FREE and practice your game at...
Join the FTR Poker Forum to disable these banners and start posting!
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Icanhastreebet
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Full House
Join Date: Dec 2009
Location: In the big blind, cold calling your opens, making you tilt.
Posts: 999
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Why did you guys doom switch me?
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celtic123
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Full House
Join Date: Jun 2008
Location: **Officially**The worst poster on FTR
Posts: 708
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What do you plan to do about the 9/6 nits that plague 2NL fr since the Americans stopped showing up ?
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Quote:
Originally Posted by celtic123
What do you plan to do about the 9/6 nits that plague 2NL fr since the Americans stopped showing up ?
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PokerStars doesn't punish any style of play. You're on the right track to finding a strategy to adapt to these types of players by being a regular contributor to FTR. You're probably better off posting this question in the BC or Full Ring forums as a topic for general discussion -> i.e. "Help me deal with 9/6 regs".
Cheers,
Dylan C
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Official PokerStars VIP Coordinator
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rpm
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4-of-a-Kind
Join Date: Jul 2009
Location: maaaaaaaaaaate
Posts: 2,056
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Quote:
Originally Posted by celtic123
What do you plan to do about the 9/6 nits that plague 2NL fr since the Americans stopped showing up ?
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serious? i think the games have become way softer since BF.
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pokerfan
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4-of-a-Kind
Join Date: Jun 2007
Location: NS, Canada
Posts: 1,736
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Can i get the equivalence of 31% rakeback if i maintain platinumstar vip every month? I know you have VIP and stellar rewards. I left about $1k funds in my stars account since last year but think about moving to another network site coz i'm not supernova any more.
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Quote:
Originally Posted by pokerfan
Can i get the equivalence of 31% rakeback if i maintain platinumstar vip every month? I know you have VIP and stellar rewards. I left about $1k funds in my stars account since last year but think about moving to another network site coz i'm not supernova any more.
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Hi Pokerfan. If you specify what games and volume you typically play, I can give you a more detailed breakdown of what rewards you can expect. But generally, if you're maintaining PlatinumStar and playing Full Ring you can expect 31% in rewards, for 6max and Sit n Gos/MTTs you'll be earning 28%. If you did re-achieve Supernova status, you'd see a significant bump.
Keep in mind, no MGR deductions go against your rewards so this is a true representation of the percentage you receive.
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Official PokerStars VIP Coordinator
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Icanhastreebet
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Full House
Join Date: Dec 2009
Location: In the big blind, cold calling your opens, making you tilt.
Posts: 999
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Yeah ignore the question from the guy who has paid u guys 80k in rake this year.
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pokerfan
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4-of-a-Kind
Join Date: Jun 2007
Location: NS, Canada
Posts: 1,736
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Quote:
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Hi Pokerfan. If you specify what games and volume you typically play, I can give you a more detailed breakdown of what rewards you can expect. But generally, if you're maintaining PlatinumStar and playing Full Ring you can expect 31% in rewards, for 6max and Sit n Gos/MTTs you'll be earning 28%. If you did re-achieve Supernova status, you'd see a significant bump.
Keep in mind, no MGR deductions go against your rewards so this is a true representation of the percentage you receive.
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yeah, i played 50NL FR games on stars and logged in around 35-40k hands each month last year. This year, i figure that i can only do like 25k hands.So it seems that there's no way i can even maintain PlatinumStar every month.
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Micro2Macro
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Moderator
Join Date: Jan 2009
Location: http://three-pair.com/
Posts: 4,465
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Quote:
Originally Posted by celtic123
What do you plan to do about the 9/6 nits that plague 2NL fr since the Americans stopped showing up ?
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this is literally the easiest opponent to play against and you should be grateful they exist
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"Once we reach a certain level of mastery, we see there are higher levels and challenges. If we are disciplined and patient, we proceed. At each higher level, new pleasures and insights await us--ones not even suspected when we started out. We can take this as far as we want--in any human activity there is always a higher level to which we can aspire."
Check out my blog here!
"You are a degenerate Gaam-balur"
http://www.philgalfond.com/lets-make-some-changes/
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Quote:
Originally Posted by Icanhastreebet
Why did you guys doom switch me?
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Icanhastreebet, I didn't purposefully deflect this question, but I assumed it was a given that you knew there is no "doomswitch" and PokerStars takes its game security and integrity extremely seriously. I can personally sympathize that variance, on the other hand, can be frustrating.
Dylan C
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Official PokerStars VIP Coordinator
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supa
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Full House
Join Date: Feb 2010
Posts: 990
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Kinda dumb question but why doesn't stars allow americans to play freerolls anymore?
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“Right thoughts produce right actions and right actions produce work which will be a material reflection for others to see of the serenity at the center of it all”
Put hero on a goddamn range part II- The 6max years
Quote:
Originally Posted by d0zer
start using your brain more and vagina less
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supa
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Full House
Join Date: Feb 2010
Posts: 990
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I think I actually hate myself for even asking.
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“Right thoughts produce right actions and right actions produce work which will be a material reflection for others to see of the serenity at the center of it all”
Put hero on a goddamn range part II- The 6max years
Quote:
Originally Posted by d0zer
start using your brain more and vagina less
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Keith
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Full House
Join Date: Nov 2008
Posts: 1,336
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cos you can't win anything that could have a monetary value.
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celtic123
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Full House
Join Date: Jun 2008
Location: **Officially**The worst poster on FTR
Posts: 708
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Quote:
Originally Posted by Keith
cos you can't win anything that could have a monetary value.
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This is interesting. Can Americans play poker on Facebook?
I do believe that you can actually buy credits/ chips to play on f/b, can someone clarify this?
If clarification arrives, do you see the madness here?
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supa
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Full House
Join Date: Feb 2010
Posts: 990
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The difference seems to be that you can't actually win anything of value on fb. You can however buy worthless chips from fb but they'll never be worth anything. I dunno who the fuck is actually doing that but they're obv morons whos money would be of better use as donations on a real site.
My point is that since you don't pay for freerolls it isn't gambling because you're not risking anything. But the sad fact is that I only asked because the DoJ has reduced my pathetic poker career to freetrolling for the time being.
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“Right thoughts produce right actions and right actions produce work which will be a material reflection for others to see of the serenity at the center of it all”
Put hero on a goddamn range part II- The 6max years
Quote:
Originally Posted by d0zer
start using your brain more and vagina less
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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You guys were on the right track. It's because US players can't play in tournaments that have real money prizes.
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Official PokerStars VIP Coordinator
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supa
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Full House
Join Date: Feb 2010
Posts: 990
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Yeah, but this is obv a stars rule and has nothing to do with the U.S. in general. I mean, an american can pay a monthly fee to the WPT site and play for cash and prizes legally so there's really no reason for stars to not allow us to play for free also. Except for the fact that it's prolly a huge pain in the ass to keep track of and cash out the nanorolls that a freetroller might win. So it seems more of a logistical thing, yeah?
Fwiw, I'm still a big fan of stars and commend everyone involved for getting our rolls back to us in a somewhat timely manner, and will be one of the first in the line of masses to deposit if we ever get the opportunity to play there again.
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“Right thoughts produce right actions and right actions produce work which will be a material reflection for others to see of the serenity at the center of it all”
Put hero on a goddamn range part II- The 6max years
Quote:
Originally Posted by d0zer
start using your brain more and vagina less
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Nekrogovner
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Flush
Join Date: Oct 2010
Posts: 381
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I have a question. Why don't you have NL2 and NL5 40-100BB USD tables, but only EURO ones?
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Quote:
Originally Posted by supa
Yeah, but this is obv a stars rule and has nothing to do with the U.S. in general. I mean, an american can pay a monthly fee to the WPT site and play for cash and prizes legally so there's really no reason for stars to not allow us to play for free also. Except for the fact that it's prolly a huge pain in the ass to keep track of and cash out the nanorolls that a freetroller might win. So it seems more of a logistical thing, yeah?
Fwiw, I'm still a big fan of stars and commend everyone involved for getting our rolls back to us in a somewhat timely manner, and will be one of the first in the line of masses to deposit if we ever get the opportunity to play there again.
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Supa, I see your point, but it just comes down to Freerolls being real money play due to the real money prizes. The entry free is irrelevant in this instance.
Thanks for the vote of confidence, it's appreciated.
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Official PokerStars VIP Coordinator
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Quote:
Originally Posted by Nekrogovner
I have a question. Why don't you have NL2 and NL5 40-100BB USD tables, but only EURO ones?
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Hi Nekrogovner, PokerStars is always trying to accommodate player demand, and I'm here to listen to feedback. What games specifically would you like to see added and why?
I'll then forward your input on to Poker Room Management.
Cheers,
Dylan C
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Official PokerStars VIP Coordinator
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scott_owen
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Straight
Join Date: Apr 2011
Location: Melbourne
Posts: 222
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I would love to see some lower stakes HU tables.. I've never been one for the HU-SNG's so would love it if I could play 10NL and 25NL HU.. i'm sure people would be keen for 5 as well, though i think that and 2nl would be far too much of a crap shoot for my liking..
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celtic123
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Full House
Join Date: Jun 2008
Location: **Officially**The worst poster on FTR
Posts: 708
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Hi Dylan C,
I need to earn 59 VPP by the 15th of July to qualify for my ps100 Bonus (if I understand this scheme). Have you any idea how many hands I must play at 2NL or 5NL to achieve this?
Im comfy 4-10 tabling.
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Quote:
Originally Posted by celtic123
Hi Dylan C,
I need to earn 59 VPP by the 15th of July to qualify for my ps100 Bonus (if I understand this scheme). Have you any idea how many hands I must play at 2NL or 5NL to achieve this?
Im comfy 4-10 tabling.
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Hi Celtic, here are some estimates:
5NL 6max: 950 hands
5NL FR: 1450 hands
2NL 6max: 1800 hands
2NL FR: 2450 hands
Hope this helps, and good luck.
Dylan C
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Official PokerStars VIP Coordinator
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Quote:
Originally Posted by scott_owen
I would love to see some lower stakes HU tables.. I've never been one for the HU-SNG's so would love it if I could play 10NL and 25NL HU.. i'm sure people would be keen for 5 as well, though i think that and 2nl would be far too much of a crap shoot for my liking..
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Thanks for the input. Your comments have been passed on to the Poker Room team.
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Official PokerStars VIP Coordinator
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Micro2Macro
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Moderator
Join Date: Jan 2009
Location: http://three-pair.com/
Posts: 4,465
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I'm not sure if this has anything to do with your job, but something needs to be done about those who abuse the sit out button at high stakes (10/20+).
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"Once we reach a certain level of mastery, we see there are higher levels and challenges. If we are disciplined and patient, we proceed. At each higher level, new pleasures and insights await us--ones not even suspected when we started out. We can take this as far as we want--in any human activity there is always a higher level to which we can aspire."
Check out my blog here!
"You are a degenerate Gaam-balur"
http://www.philgalfond.com/lets-make-some-changes/
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Numbr2intheWorld
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Moderator
Join Date: Aug 2006
Posts: 3,561
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Is it true that pstars takes screenshots of your comp sometimes when you play?
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Quote:
Originally Posted by Micro2Macro
I'm not sure if this has anything to do with your job, but something needs to be done about those who abuse the sit out button at high stakes (10/20+).
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Hi M2M, We did introduce a specific rule to counter this a few months back. See rules 10 and 11 here:
Poker Ring Game Rules - Poker Game Rule Guide for PokerStars
The rule addition/change was prompted by problems at high stakes NLHE tables. Since then we've been monitoring tables and have passed out warnings and then temporary bans for offenders. The situation has improved greatly at these tables as a result.
A few days ago our Ring Games Managers started putting more focus on monitoring high stakes PLO tables for the same purpose. They aren't monitoring 24/7 but they are checking in fairly regularly. If you want to discuss the rule or report a violation (ideally with screenshot), contact highstakes@pokerstars.com for direct access to ring games managers.
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Official PokerStars VIP Coordinator
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Quote:
Originally Posted by Numbr2intheWorld
Is it true that pstars takes screenshots of your comp sometimes when you play?
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No, we don't take screenshots.
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Official PokerStars VIP Coordinator
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aka_red
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Moderator
Join Date: Nov 2004
Location: house
Posts: 903
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just live streams i think?
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Quote:
Originally Posted by reDZill4
just live streams i think?
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Hah, no live streams either.
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Official PokerStars VIP Coordinator
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Below is an announcement about recent changes to the game speed. I'll be happy to discuss any of these changes in this thread and pass along any input.
After listening to player feedback, we have enacted changes in the PokerStars software to speed up dealing in certain situations. A few other related changes have been made as well, though in most cases the time a player has to act on their hand has not been affected. Read below for more details.
Non-Satellite Sit & Go Tournaments
Hyper Turbo Sit & Go Tournaments are most affected by the changes. Players in these tournaments will have 12 seconds to act on their hand instead of 16. Several other dealing speed improvements including time taken between hands and speed of dealing cards once players are all-in have also been made.
All other Sit & Go tournaments have had dealing speed reduced, but not quite as much. Cards dealt after all action is complete due to players being all-in are now dealt twice as fast. The time between all hands being shown or mucked and the next hand being dealt has also been reduced by one second per hand.
Players in regular speed Sit & Go’s will now have 16 seconds to act on their hand, reduced from 18 seconds.
The time taken to start dealing after all players have registered and been seated has been reduced for many popular Sit & Go tournaments. Many Heads-up and Hyper speed tournaments now start after only a 10 second delay. Other popular tournaments start after 20 seconds.
Scheduled Tournaments, Satellites, and Step Tournaments
Dealing speed has been increased in these tournaments similar to the changes made in Sit & Go’s. Cards dealt after all action is complete due to players being all-in are now dealt twice as fast. The time between all hands being shown or mucked and the next hand being dealt has also been reduced by one second per hand.
Players in some tournaments will experience slightly different amounts of time to act on their hand. This is as a result of standardizing this setting across all tournaments.
Hyper-turbo satellites have been sped up drastically. These satellites will run at the same speed as hyper-turbo cash S&Gs.
These changes will not take place for all future tournaments, but will instead filter their way into the tournament schedule over the next few weeks.
Ring Games
As with all tournaments, cards dealt after all action is complete due to players being all-in are now dealt twice as fast. The time between all hands being shown or mucked and the next hand being dealt has also been reduced by one second per hand.
The delay prior to dealing the first hand of a session at a table has been reduced from 15 seconds to 10 seconds.
The changes to ring games will not have a significant impact on the number of hands played per hour at this point in time. PokerStars is considering further changes that may include changes to the amount of time players have to act on their hand.
Comments about playing experience at ring game tables are appreciated. In particular, if there is anything about the ring game experience other than players’ time to act that seems too slow or too fast we’d love to know.
Request for Comments
While PokerStars never stops considering player feedback, in this case we are particularly interested in response to these changes. Additional tweaks are possible if desired by players as a whole. Thanks in advance for any constructive suggestions.
Thanks to all players who have already provided input that helped us make this round of changes. Special thanks to all of those who helped test these settings on PokerStars.test and provided helpful input.
Dylan C
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Official PokerStars VIP Coordinator
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Miffed22001
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Straight Flush
Join Date: Jun 2005
Location: Marry Me Cheryl!!!
Posts: 8,181
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Quote:
Below is an announcement about recent changes to the game speed. I'll be happy to discuss any of these changes in this thread and pass along any input.
After listening to player feedback, we have enacted changes in the PokerStars software to speed up dealing in certain situations. A few other related changes have been made as well, though in most cases the time a player has to act on their hand has not been affected. Read below for more details.
Non-Satellite Sit & Go Tournaments
Hyper Turbo Sit & Go Tournaments are most affected by the changes. Players in these tournaments will have 12 seconds to act on their hand instead of 16. Several other dealing speed improvements including time taken between hands and speed of dealing cards once players are all-in have also been made.
All other Sit & Go tournaments have had dealing speed reduced, but not quite as much. Cards dealt after all action is complete due to players being all-in are now dealt twice as fast. The time between all hands being shown or mucked and the next hand being dealt has also been reduced by one second per hand.
Players in regular speed Sit & Go’s will now have 16 seconds to act on their hand, reduced from 18 seconds.
The time taken to start dealing after all players have registered and been seated has been reduced for many popular Sit & Go tournaments. Many Heads-up and Hyper speed tournaments now start after only a 10 second delay. Other popular tournaments start after 20 seconds.
Scheduled Tournaments, Satellites, and Step Tournaments
Dealing speed has been increased in these tournaments similar to the changes made in Sit & Go’s. Cards dealt after all action is complete due to players being all-in are now dealt twice as fast. The time between all hands being shown or mucked and the next hand being dealt has also been reduced by one second per hand.
Players in some tournaments will experience slightly different amounts of time to act on their hand. This is as a result of standardizing this setting across all tournaments.
Hyper-turbo satellites have been sped up drastically. These satellites will run at the same speed as hyper-turbo cash S&Gs.
These changes will not take place for all future tournaments, but will instead filter their way into the tournament schedule over the next few weeks.
Ring Games
As with all tournaments, cards dealt after all action is complete due to players being all-in are now dealt twice as fast. The time between all hands being shown or mucked and the next hand being dealt has also been reduced by one second per hand.
The delay prior to dealing the first hand of a session at a table has been reduced from 15 seconds to 10 seconds.
The changes to ring games will not have a significant impact on the number of hands played per hour at this point in time. PokerStars is considering further changes that may include changes to the amount of time players have to act on their hand.
Comments about playing experience at ring game tables are appreciated. In particular, if there is anything about the ring game experience other than players’ time to act that seems too slow or too fast we’d love to know.
Request for Comments
While PokerStars never stops considering player feedback, in this case we are particularly interested in response to these changes. Additional tweaks are possible if desired by players as a whole. Thanks in advance for any constructive suggestions.
Thanks to all players who have already provided input that helped us make this round of changes. Special thanks to all of those who helped test these settings on PokerStars.test and provided helpful input.
Dylan C
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more than 24 tables please
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Penneywize
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Full House
Join Date: Jan 2005
Posts: 886
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Rake at nano stakes / micro stakes PLO is ridic high, what up with that?
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Nekrogovner
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Flush
Join Date: Oct 2010
Posts: 381
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It would be really cool if you made some options/shortcuts for:
1. closing only tables at which I'm sitting out
2. closing tables where number of players is less then X (like if there is 3 players in 6max game close that thing)
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scott_owen
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Straight
Join Date: Apr 2011
Location: Melbourne
Posts: 222
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Quote:
Originally Posted by Penneywize
Rake at nano stakes / micro stakes PLO is ridic high, what up with that?
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rake at any game micro/nano is ridic.
is pretty easy to argue that if the rake was say 3% vs 5% more people in the 5nl 10nl games would be winners and move up, leading to equivalent or more profit for pstars and a bigger player pool generally since it would be easier to win consistently and many losers would become break even.
and even if it reduced pstars profit they'd still be rolling in cash..
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bikes
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a hot damn mess
Administrator
Join Date: Nov 2007
Posts: 2,468
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thx stars for getting rid of the redic delay when ai for the turn and river. was abso pointless
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"the world def needs more bikeses"
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celtic123
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Full House
Join Date: Jun 2008
Location: **Officially**The worst poster on FTR
Posts: 708
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What about dropping the dollar symbol ?
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Penneywize
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Full House
Join Date: Jan 2005
Posts: 886
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Quote:
Originally Posted by scott_owen
rake at any game micro/nano is ridic.
is pretty easy to argue that if the rake was say 3% vs 5% more people in the 5nl 10nl games would be winners and move up, leading to equivalent or more profit for pstars and a bigger player pool generally since it would be easier to win consistently and many losers would become break even.
and even if it reduced pstars profit they'd still be rolling in cash..
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yeah but the consensus is that rake is generally worse at nano/micro PLO than it is for NLHE
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Quote:
Originally Posted by celtic123
What about dropping the dollar symbol ?
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You mean in all tournaments and Sit n gos?
I appreciate all the input guys. Not going unnoticed.
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Official PokerStars VIP Coordinator
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Imthenewfish
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Full House
Join Date: Apr 2010
Location: sites im allowed to play on
Posts: 948
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i think he meant removing USD from the site because people in the U.S. can't play but i could be really wrong :s
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Nekrogovner
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Flush
Join Date: Oct 2010
Posts: 381
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Quote:
Originally Posted by Imthenewfish
i think he meant removing USD from the site because people in the U.S. can't play but i could be really wrong :s
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Are you guys insane? And what will you play in? I sure as hell ain't leaving my money in Euros. Unless you want to risk a chance of losing much of it.
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Penneywize
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Full House
Join Date: Jan 2005
Posts: 886
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nah i think he did mean the dollar signs from tourneys i.e. in spots they really shouldn't be
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DoubleJ
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Flush
Join Date: Mar 2011
Posts: 401
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Hi Dylan C
Change Request - please have player options/preferences stored as part of their account settings.
Cheers!
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dneureiter
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Flush
Join Date: Feb 2010
Posts: 545
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^^ depending on how easy that is to do technically it would be a huge help for grinders who play on their laptop and desktop
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rpm
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4-of-a-Kind
Join Date: Jul 2009
Location: maaaaaaaaaaate
Posts: 2,056
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+ all player notes on opponents being saved to accounts, not computers!
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PokerStars VIP
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PS-VIP Coordinator
3-of-a-Kind
Join Date: Jul 2011
Posts: 89
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Going to pass this feedback on to the Poker Team. Thanks for the suggestions.
Dylan C
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Official PokerStars VIP Coordinator
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Micro2Macro
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Moderator
Join Date: Jan 2009
Location: http://three-pair.com/
Posts: 4,465
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props to Dylan C for staying on top of this thread
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"Once we reach a certain level of mastery, we see there are higher levels and challenges. If we are disciplined and patient, we proceed. At each higher level, new pleasures and insights await us--ones not even suspected when we started out. We can take this as far as we want--in any human activity there is always a higher level to which we can aspire."
Check out my blog here!
"You are a degenerate Gaam-balur"
http://www.philgalfond.com/lets-make-some-changes/
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DoubleJ
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Flush
Join Date: Mar 2011
Posts: 401
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+1
btw - is it worth making this a sticky?
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jyms
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Tilting Mod
Join Date: Feb 2006
Posts: 4,837
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I will sticky it for sure as soon as I get back to my computer in a couple days. I will actually be "sticky"ing the few threads of poker room VIPs. I just don't like to log into the mod panel from my phone or tablet.
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