PT3 hate mail

[will641]

this morning i just had enough and wrote them a hate message.

Hi, I have been using your product for about 4 months and hate it. This is probably the worst piece of crap software I have ever purchased, and I think that unless you don't do something fast, everyone will start buying Hold 'em Manager, because it doesnt crash every hour like PokerTracker3. So, when are you guys going to hire competent programmers that know what they are doing?

If nothing is done about this epic failure of a tracking system I am going to start a thread in every major forum warning everyone about how terrible a product this is and to buy Hold 'em Manager.

Will C.

[badgers]

I bought PT3 months ago. I hated it and stuck with PT2/pahud. I'm currently using HEM on the free trial and it's 1000000000 times better, give or take. I will purchase HEM when my trial is over at the cost of $56 with the Deuces Cracked promotion. Compare that to PT3 which cost $90 and is an epic fail as you put it.

[meeloche]

Yeah I just bought holdem manager and it is great so far.

[ChrisBCritter]

Sorry, but I'm one of the fairly lucky people with few to no problems with PT3. One of the few.

[will641]

Sorry, but I'm one of the fairly lucky people with few to no problems with PT3. One of the few.

ban.

[badgers]

Sorry, but I'm one of the fairly lucky people with few to no problems with PT3. One of the few.

play more tables. oh wait no actually don't cos the shitty software will die.

Also, in the 4-5 days I've been using HEM the HUD has not disappeared once. BLISS!!!

[will641]

however, they CLAIM to have fixed the HUD crashes in the upcoming version, and CLAIM it to run with less space/faster. so im going to give them one more chance, and if it still fucking sucks im going to send them the nastiest email of their lives. take that fwiw, because they havent replied to this one and its been about 12 hours.

[UG]

PT3SHACKED

[Jack Sawyer]

this is how to do it, will

[bode]

Sorry, but I'm one of the fairly lucky people with few to no problems with PT3. One of the few.

play more tables. oh wait no actually don't cos the shitty software will die.

Also, in the 4-5 days I've been using HEM the HUD has not disappeared once. BLISS!!!

i must be one of the lucky ones also. ive been using PT3 for about the same time (~4months) and its crashed a total of 3 times that i remember, and all of them were after i had datamined FTP for 7 or 8 hours then tried to set a new filter. i've played 6 to 8 tables consistantly and have had no problems with HUD disapearing after one of the updates that addressed that issue.

[JL]

At least you guys have a HUD!
They still haven't released one for the Ongame network

[Galapogos]

You don't need one on there you HUDbot!

[daven]

Sorry, but I'm one of the fairly lucky people with few to no problems with PT3. One of the few.

play more tables. oh wait no actually don't cos the shitty software will die.

Also, in the 4-5 days I've been using HEM the HUD has not disappeared once. BLISS!!!

i must be one of the lucky ones also. ive been using PT3 for about the same time (~4months) and its crashed a total of 3 times that i remember, and all of them were after i had datamined FTP for 7 or 8 hours then tried to set a new filter. i've played 6 to 8 tables consistantly and have had no problems with HUD disapearing after one of the updates that addressed that issue.

yep, like badgers said - it struggles with multitabling. If I count the hours i have spent submitting bugs and log files, reformatting and re-installing databases and the application and then add that to the cost of the hands i've crashed out of - then it comes close to 10% of my roll. And if i add in the subtle cost of software induced tilt...
i'm giving it one last chance once i start playing again in september...

[drmcboy]

it crashed on me a ton and I never do more than 8 and usually less, but it had to load new tables more often since I was playing 45 man donkaments, that was usually when it would crash.

HEM crashes sometimes for me too, but nothing like PT3

[d0zer]

PT3 crashes for me maybe every other session? Maybe 1 in 3 sessions? Anywhere from 8-15 tabling.

I used to have PAHud crash on me more than that...

[fat-b]

pt3 is a joke. HEM is the nuts.

[givememyleg]

wish i would have saw this thread 2 months ago

[givememyleg]

i can't even use the hud onpt3, and i have a good computer... anything over 6-8 tables and it freezes for 4-5 seconds when each table updates stats

[givememyleg]

and also annoying as fuck when my stats disappear

[a500lbgorilla]

And exhale

[DrivingDog]

It crashes all the time on me too but until now I just blamed Vista. Does it also suck on XP?

[will641]

yes, perhaps even more.

[badgers]

It crashes all the time on me too but until now I just blamed Vista. Does it also suck on XP?

oh god yes

[DrivingDog]

that pisses me off....

[EzDuzIt]

i always get some message about hud can no longer work then i have to retard pt3 mid session, this happens like 5 times a session. too lazy to switch to hem though.

[Miffed22001]

Ive bought HEM - great analysis etc but not so impressed 'yet' (its like missing 70k hands from my pt2 database)

Plus it has so many import errors on a daily basis which is a pain in the ass, but w/e im sure that will get fixed.

PT3 could be the better product IMO, but its got a long way to go yet

[Muzzard]

Ive bought HEM - great analysis etc but not so impressed 'yet' (its like missing 70k hands from my pt2 database)

Plus it has so many import errors on a daily basis which is a pain in the ass, but w/e im sure that will get fixed.

PT3 could be the better product IMO, but its got a long way to go yet

Make sure ur running the same version as the link near the top of the forum here: http://208.109.95.123/forum/

and check this thread for the latest release fixes: http://208.109.95.123/forum/showthread.php?t=1325

[mixchange]

It does crash and is unusable as a HUD. It does have a lot of nice other options for graphing, and other stat stuff HEM doesn't do. It was worth the $70 upgrade from PT2, but I only open it about twice a week for a short time to check some stuff out.

PT3 has a 60 day full fledged trial, so I don't understand why you are so upset at them when you had tons of time to try it out.

[DrivingDog]

^^^ INFORMERCIAL imo

[silu73]

At least you guys have a HUD!
They still haven't released one for the Ongame network

The HUD works when you have the Ongame Handgrabber. But I trialled HEM and I was not overly impressed. I had about a zillion instances when I wanted to click on a button and the pop-up window of the Hud was blocking it. At least Ongame has no proper mouse scrolling.

P.S. PT2+Pahud is still the shizzle for Ongame.

[Miffed22001]

At least you guys have a HUD!
They still haven't released one for the Ongame network

The HUD works when you have the Ongame Handgrabber. But I trialled HEM and I was not overly impressed. I had about a zillion instances when I wanted to click on a button and the pop-up window of the Hud was blocking it. At least Ongame has no proper mouse scrolling.

P.S. PT2+Pahud is still the shizzle for Ongame.

you just need an 'argh in' button on ongame, not a HUD