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PEOPLE AT CABLE COMPANY ARE FUCKING RETARDED

  
 
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spoonitnow
Old 03-09-2008, 02:25 PM     Post subject: PEOPLE AT CABLE COMPANY ARE FUCKING RETARDED #1 (permalink)  
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OH MY FUCKING GOD DAMN JESUS FUCKING CHRIST COCK

I'M LIKE HI I'D LIKE STANDARD CABLE AND "ROAD RUNNER LITE" CABLE INTERNET SHIT

FUCKER IS LIKE OH SO YOU'D LIKE TO GET FUCKED IN THE ASS WITH A GIANT SPLINTERY DILDO OF DOOM -- YOU SHOULD GET SOME HDTV PACKAGE FOR 250 A MONTH OR SOME SHIT AND TELEPHONE TOO

I'M LIKE NO THANKS I'D JUST LIKE THE CABLE AND INTERNETS

FUCKER IS LIKE LOL SO YOU'D LIKE 32 CHEESEBURGERS AND A LARGE FRY WOULD YOU LIKE FRIES WITH THAT

I'M LIKE DUDE WHAT THE FUCK I JUST TOLD YOU WHAT I WANT, I WOULD ORDER IT OFF OF THE WEBSITE BUT THE FORM IS FUCKED UP BECAUSE YOU PEOPLE ARE RETARDED

{25 MINUTES LATER}

OKAY SIR HAVE A NICE DAY

FUCK YOU BITCH NIGGA
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boost
Old 03-09-2008, 03:58 PM #2 (permalink)  
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I too hate customer service.
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jyms
Old 03-09-2008, 04:27 PM #3 (permalink)  
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I think I talked to the same guy when my Internet was out here
 
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Pythonic
Old 03-10-2008, 10:45 PM #4 (permalink)  
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Cable and phone companies are the worst.
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ProZachNation
Old 03-10-2008, 10:54 PM #5 (permalink)  
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rofl

I loved trying to cancel my cellphone, looked around the site 30 minutes trying to find out hot to cancel, talk to online support they tell me I have to call in to cancel, I call in and I have to go through a menu but not the normal hit "1" for ____ I get the voice menu activated menu, I was like "cancel my service", and it took me to the "your phone is broken?" menu, 30 minutes later I got the privilege to be on hold. And the guy tried for 20 minutes to try to get me to renew...

fuck customer service(except pokerstars and Sony)
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mrhappy333
Old 03-10-2008, 11:04 PM #6 (permalink)  
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I called Verizon to see if they had High speed internet at my house, I used the number they advertised on the TV, I waited on hold for over ten minutes, the guy then gets on the phone after another 5 minutes of giving him all my info,and says" oh, thats a different dept., do you mind holding?"

HOLDING?? For how long? Another ten minutes? " GO FUCK YOURSELF!! "
Then I hung up, so I still dont know if their at my house.
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will641
Old 03-11-2008, 12:20 AM #7 (permalink)  
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Quote:
Originally Posted by Pythonic
insurance and credit card companies are the worst.
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ensign_lee
Old 03-11-2008, 08:44 AM #8 (permalink)  
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mcatdog
Old 03-11-2008, 10:36 AM #9 (permalink)  
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Yep they're horrible. You're lucky you only had to waste 25 minutes talking to them.

I'm too lazy to pay my bills on time so I have it set up so they get paid automatically from my checking account. When my ATM card got stolen I had to change the credit card number associated with the auto-pay. With my DSL, electric bill, cell phone bill, gym membership, I did this with one quick phone call, because their customer service people have an IQ above 50. With Comcast I had to waste well over an hour on it.

First I tried to do it online but I didn't remember my password, because the only team I'd ever logged into there was like a year ago when I first subscribed to Comcast, and the password recovery wasn't working. So I had to call up customer support.

Me: Hi, I don't remember my password and your password recovery is broken. Can you tell me how I can get it back?

Idiot: Sorry, this is the idiot department, we don't handle online support, can I transfer you to the even bigger idiot department?

Me: OK. *listens to elevator music for 5 minutes and then gets cut off, and calls them back*

Me: Sorry, you tried to transfer me to the even bigger idiot department but I got cut off, could you just give me their number?

Idiot: Sure, it's XXX-XXXX. *I hang up and call them*

Me: Hi, I don't remember my password and your password recovery is broken. Can you tell me how to get it back?

Even bigger idiot: Sure, just tell me your account number for cable Internet.

Me: I don't get cable Internet from you, only digital cable TV.

Even bigger idiot: I'm sorry, the even bigger idiot department only handles passwords for people who get cable Internet.

Me: *head explodes* Well if I only have digital cable and I can't log in to set up my credit card information, how the hell am I supposed to pay my bill?

Even bigger idiot: I'm sorry, digital cable is handled by the idiot department, can I transfer you to them?

Me: BUT THEY JUST TRANSFERRED ME TO YOU ASDFKHASDFKSDAF *hangs up and calls the idiot department again*

Me: Hi, I've been on the phone with you guys for a whole hour just trying to pay my cable bill and it seems like there's no way for me to do this so I guess I have to cancel my service.

Idiot: Hold on sir, you can pay your bill online.

Me: Well your password recovery is broken and no one will tell me how to get it back.

Idiot: The even bigger idiot department is charge of online support, can I transfer you to them?

Me: NO! If you can't give me a new password right now then please just cancel my service.

Idiot: Let me talk to my manager. *I listen to elevator music for 5 more minutes and she FINALLY comes back and gives me a new log-in*

If I could get DirecTV I'd do it in an instant but I have an apartment with one window facing East so I can't get it. I find it hilarious how cable is built into like every house in the US, but DirecTV and Dish Network have to send signals to you from fucking outer space, and yet they still manage to give you over twice as many channels at like half the price, plus talking to their customer support doesn't make you want to smash things with an axe. I can't think of an industry in the US that's run worse than cable companies.
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shazbox
Old 03-11-2008, 05:01 PM #10 (permalink)  
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You know what else is annoying, when they transfer you, they never have a clue what is going on. Why don't they inform the people they are putting on the line of what the hell is happening. I hate explaining the same problem 100 times to idiots as I get transferred all around.

My internet provider however, just doesn't answer the phone. So I don't have the problem.

Same with my apartment building. I went to try and get the ring number set up, but there was nobody there. Must be take-a-holiday-wednesday-afternoonday-day
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chardrian
Old 03-11-2008, 06:42 PM #11 (permalink)  
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If they knew what was going on, they wouldn't be working as a customer service agent.
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