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Full Tilt Reimbursement

  
 
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Openside
Old 10-15-2010, 07:37 PM     Post subject: Full Tilt Reimbursement #1 (permalink)  
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I know alot of you are 10NLers at FT. Anyone else get an email today? Makes you wonder.

Dear Openside,

The Full Tilt Poker Security department has recently concluded an extensive investigation and we have determined that some of your opponents were in violation of our site terms.

We have permanently closed all of the offending accounts. In cases of proven cheating, 100% of the confiscated funds are returned to the players who were victimized. The reimbursement calculation is based on the number of tournaments or hands played against the offending players, and the amount won or lost against them.

We have determined that you are entitled to a refund of $28.06 which will be placed in your account in the next 72 hours.

For a number of reasons, we are unable to provide any other additional information regarding this case, including the players involved and the game type where it occurred. We thank you for your understanding in this regard. The vigilance of our players in reporting suspicious behavior is an important addition to our ongoing diligence against unethical conduct, and we carefully investigate every concern of suspicious activity.

If you believe you have witnessed unfair play at our tables, please don't hesitate to contact us at security@fulltiltpoker.com. If there is any other way we can be of assistance, please let us know.

Full Tilt Poker Security
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celtic123
Old 10-15-2010, 07:46 PM #2 (permalink)  
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spoonitnow
Old 10-15-2010, 07:55 PM #3 (permalink)  
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In other news, people have been banned from FTP for using PTR, short-stacking, or using TableNinja.
Quote:
Originally Posted by Ripptyde
I only have 2 simple rules when I am coaching a new student.

Rule # 1: don't ask questions

Rule # 2: don't ask questions

I have no interest in discussing strategy with a protege'. Your job is to remain quiet and listen. I have a very systematic approach that I will share with the right candidate and I promise that I will turn you into a force of nature and show you elements of the game of poker that you never knew existed.
 
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Micro2Macro
Old 10-15-2010, 09:44 PM #4 (permalink)  
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lol
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Imthenewfish
Old 10-15-2010, 10:22 PM #5 (permalink)  
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short stackings a hate crime now?
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daven
Old 10-15-2010, 11:30 PM #6 (permalink)  
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Quote:
Originally Posted by spoonitnow View Post
In other news, people have been banned from FTP for using PTR, short-stacking, or using TableNinja.
lol no - though I can't wait until they shut down everyone who has bought ptr hand histories (you cheat, you deserve to lose your $$) = there are a few regs on that other forum talking about how to partition/whatever their computers cos they're getting nervous! funny

they closed down all the shanky bots. About time. Huge thread in the zoo on 2+2. Seems like they were infesting pretty much all rush up to 100nl, all cash up to 50nl, all sng turbos up to $11 buyins.

funniest thing is how outraged the bots are getting

Full Tilt Warning
October 14, 2010
Today, October 14, Full Tilt Poker came out of nowhere and took aggressive measures to stop the use of our poker bot software at their online poker room. There was no warning given to anybody, and this was after years of tolerating us to such an extent that most of us felt they welcomed us with open arms.

To be certain, the use of such software has always been against their “official” terms of service. We all knew that. But for the past few years that part of their agreement was always perceived as being given with a wink. There are hundreds of us who have been active there on a daily basis and the overwhelming majority of us have never heard so much as a peep out of them. If they suddenly decided that they didn’t want us, given the fact that they have allowed us to proliferate unrestricted up to this point, one would expect a warning and a chance to stop using the software.

This was not their approach. They came out of left field and froze all our accounts and have confiscated all our funds. This was a very sudden and calculated move on their part. It would be difficult to describe their actions as anything other than stealing, if you understand the environment.

We were all taken by surprise and are somewhat shocked. We at Shanky Technologies now wish to offer a sincere apology to all our customers who have lost funds in this development. We are guilty of being lulled into submission by the permissive practices of this company and in fact have made statements, even recently, that we felt Full Tilt was a safe room to use our software at. Especially with all the stealth measure built into our poker bots.

Those kinds of statements were never posted publicly on our web site or in our download materials however. We have always made proper disclaimers and given warnings about the risk involved on every page of our website and in our download materials. You are ultimately responsible for the risks you took in using our product.

However in private emails, and in some posts in our support forum, we did make statements that we thought the room was safe from this type of thing, given the long history of tolerance that we have there. And we are very sorry for that. We would never intentionally mislead our customers about the risks involved.

As an example, we get constant requests to support Poker Stars and Party Poker. We always have replied that those poker rooms have no tolerance for bots and as a result we will not even ever attempt to support them. There is no point, as the risk is simply outrageous. So we always focused on poker rooms that are known for high “bot toleration” in their practices.

This has obviously now changed. Consequently we must seriously consider un-supporting Full Tilt poker. They apparently do not want us there anymore, and would rather have our account balances than our business. We see that as an incredibly unethical move on their part and must question anybody who wishes to continue to play there even manually. Look at the people you are trusting with your money. See what kind of people they really are. We would recommend not giving them even one more hand of business, whether you ever used a poker bot before or not.

Who knows, one day they may take all your money because you visited Sharkscope.com or Tableratings.com and they scanned your browser history to find it. (Don’t laugh, the only way they are catching us is by blatant privacy violation and scanning your PC.)

If we decide to add more stealth measures and continue support, we will be issuing stern warnings about their history and the risks involved. Botting there will not be recommended by us again, ever. We think the way forward is to simply support other poker rooms instead, ones that have a more bot-friendly attitude.

As a reminder, we still support at least four other good rooms at the moment, and a couple of these have shown a great interest in having our bots play there. We think that “bot-friendly” is really the wave of the future, and that soon smart operators will realize how much online poker players love tinkering and playing with bot software and will make a “bots welcome” official policy as a result. Yes, we really do believe that or we wouldn’t be in this business. Some of our currently supported rooms are getting close to this in fact.

Some of you will stop botting because of this experience, or at least put it down for a while. But those of us who love this hobby will pick ourselves up and get back in the game at greener pastures. Shanky Technologies isn’t going anywhere. In fact we have exciting things planned in the near future.
Thanks for your understanding in this matter.

Sincerely,
 
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ManicLombax
Old 10-15-2010, 11:35 PM #7 (permalink)  
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Quote:
Originally Posted by daven View Post
We think that “bot-friendly” is really the wave of the future
Outstanding!

LOL
- ManicLombax
 
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oskar
Old 10-16-2010, 12:11 AM #8 (permalink)  
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I got that too. I wrote to FT support twice in the past. One was becaise of blatently obvious collusions and the accounts were closed immediately. They didn't even track more than a couple of hundred hands on PTR.
I think its great that they are being aggressive. Did they ever really close accounts for PTR usage? I hope they will. I made a lenghy venting post about the HU games going to shit in my blog... A lot of it has to do with almost every HU reg checking PTR before playing even a single hand with anyone.
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kiwiMark
Old 10-16-2010, 12:18 AM #9 (permalink)  
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Quote:
and in fact have made statements, even recently, that we felt Full Tilt was a safe room to use our software at. Especially with all the stealth measure built into our poker bots.
Second sentence there is total gold.
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Micro2Macro
Old 10-16-2010, 12:42 AM #10 (permalink)  
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its too bad ptr doesnt have an opt out option like sharkscope
"Once we reach a certain level of mastery, we see there are higher levels and challenges. If we are disciplined and patient, we proceed. At each higher level, new pleasures and insights await us--ones not even suspected when we started out. We can take this as far as we want--in any human activity there is always a higher level to which we can aspire."

Check out my blog here!

"You are a degenerate Gaam-balur"

http://www.philgalfond.com/lets-make-some-changes/
 
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oskar
Old 10-16-2010, 01:59 AM #11 (permalink)  
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I browsed through the 2+2 thread in internet poker. Funny how the microstakes sng players got way more money back than the low stakes ring game grinders.

It also looks like almost every player got something back. That must have been a huge crackdown. And I think what is more important than the number of actual accounts closed is the number of bot users leaving FT and logging on to stars now
It was either a really smart move by FT to suspend hundreds of accounts at once, or maybe it was just one huge bot ring.
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rpm
Old 10-16-2010, 02:22 AM #12 (permalink)  
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good form by FT. fuck bots.
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spoonitnow
Old 10-16-2010, 02:30 AM #13 (permalink)  
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@daven, I wasn't talking about that, though that is fucking hilarious.
Quote:
Originally Posted by Ripptyde
I only have 2 simple rules when I am coaching a new student.

Rule # 1: don't ask questions

Rule # 2: don't ask questions

I have no interest in discussing strategy with a protege'. Your job is to remain quiet and listen. I have a very systematic approach that I will share with the right candidate and I promise that I will turn you into a force of nature and show you elements of the game of poker that you never knew existed.
 
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Tasha
Old 10-18-2010, 01:39 PM #14 (permalink)  
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Quote:
We see that as an incredibly unethical move on their part...
Oh the indignation! How dare they!
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Johnny Cashout
Old 10-18-2010, 09:16 PM #15 (permalink)  
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wheres my share!?

good to hear they're cutting down the bots tho
Current Goal: Breaking 50NL
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NoBigDeal
Old 10-18-2010, 10:50 PM #16 (permalink)  
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Might be a dumb question - I am new to online poker and just read a post about TableNinja. Is this something that is seen as unethical or something that will ban you from a poker site?
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oskar
Old 10-19-2010, 12:31 AM #17 (permalink)  
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It's a pos program that will make you misclick shove against Illfavor. It might be against the terms of use in some way, but I don't think they care.
The strengh of a hero is defined by the weakness of his villains.
 
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spoonitnow
Old 10-19-2010, 02:45 AM #18 (permalink)  
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Quote:
Originally Posted by NoBigDeal View Post
Might be a dumb question - I am new to online poker and just read a post about TableNinja. Is this something that is seen as unethical or something that will ban you from a poker site?
No, you should be good with that. For a free option, check out some AutoHotKey scripts.
Quote:
Originally Posted by Ripptyde
I only have 2 simple rules when I am coaching a new student.

Rule # 1: don't ask questions

Rule # 2: don't ask questions

I have no interest in discussing strategy with a protege'. Your job is to remain quiet and listen. I have a very systematic approach that I will share with the right candidate and I promise that I will turn you into a force of nature and show you elements of the game of poker that you never knew existed.
 
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Micro2Macro
Old 10-19-2010, 02:57 AM #19 (permalink)  
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table ninja is awesome
"Once we reach a certain level of mastery, we see there are higher levels and challenges. If we are disciplined and patient, we proceed. At each higher level, new pleasures and insights await us--ones not even suspected when we started out. We can take this as far as we want--in any human activity there is always a higher level to which we can aspire."

Check out my blog here!

"You are a degenerate Gaam-balur"

http://www.philgalfond.com/lets-make-some-changes/
 
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HarleyGuy13
Old 10-19-2010, 08:47 PM #20 (permalink)  
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Love table ninja!
"You start the game with a full pot o’ luck and an empty pot o’ experience...
The object is to fill the pot of experience before you empty the pot of luck."

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TheLongGrind
Old 10-21-2010, 03:01 AM #21 (permalink)  
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i'm a pathetic 2 nl grinder and i use tableninja and i must say it's the bomb
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Tasha
Old 10-21-2010, 11:52 AM #22 (permalink)  
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i'm a pathetic 2 nl grinder and i use tableninja and i must say it's the bomb
Not as pathetic as me. I can only manage one table at a time.
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