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Posted: Mon, 05 Nov 2007, 6:38am Post subject: Mansion Poker Bonus |
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Flush
Joined: 21 Jun 2005
Posts: 523
WPP: 104
Location: Bangor UK
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OK, I have an e-mail to their support but thought an answer may be quicker here 
I signed up to Mansion poker yesterday to get the 100% up to $500 Bonus.
When I cashed in the money went to the casino and I had to transfer it to the poker account. I cannot see the poker Bonus now, however there is a 'New Casino Bonus' in my account with a 'wagering level' of $1,040,735.92.
I have no intention of wagering $1,040,735.92 to unlock $500; lol wtf!!
Has anyone else had this problem? It seems like a pretty stupid system as I cashed in through the poker client but it paid into some casino account hat I have no interest in  What are the chances of them giving me the poker Bonus I wanted?
Ta. |
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Posted: Mon, 05 Nov 2007, 10:27am Post subject: |
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Straight Flush
Joined: 22 Nov 2005
Posts: 4167
WPP: 112
Location: ISHPERMING MISHIGEN
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| LOL $1,040,735.92 WTF???? i have no idea and wish i could help, but lol that's so much money to wager |
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Posted: Mon, 05 Nov 2007, 11:44am Post subject: |
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Full House
Joined: 15 May 2006
Posts: 998
WPP: 79
Location: New Zealand
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| I had the same but playing $200NL this Bonus is clearing like a breeze. Just ask their live chat, they were very helpful. I hope you have signed up to Mansion with RB. |
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Posted: Mon, 05 Nov 2007, 12:28pm Post subject: |
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Straight Flush
Joined: 21 Jun 2005
Posts: 7697
WPP: 71
Location: Petra Marklund FTW ^^^^
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need to ask support. The new set up is odd to me as i played on the old site and still have links to MCC points n stuff.
Silly affiliate pays RB to my account too which is annoying |
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Posted: Mon, 05 Nov 2007, 5:49pm Post subject: |
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Flush
Joined: 21 Jun 2005
Posts: 523
WPP: 104
Location: Bangor UK
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lol even the support guy said their system sucks. I also didnt get Rakeback as I researched about and all the big affiliates I normally use seemed to say Mansion had stopped offering this (no biggie I wont be there long). --
Welcome to Chat.Mansion.Com, Mansion Christian will be right with you.
Mansion Christian:RE - Hi, I signed up for the poker room yesterday and deposited $$$. I was hoping to get the $500 sign up Bonus. I can only see a $520 'New Casino Bonus' when I click the button at the bottom. Is this the poker Bonus? If not can I transfer it to poker as I have no interest in a casino Bonus. I did not enter a code when depositing as I could not see one anywhere.
Mansion Christian:Hello
Me:hi
Mansion Christian:This is in fact the Poker Bonus
Me:oh I was just confused
Mansion Christian:Believe me I can imagine
Me:so it clears at 80 points a go
Mansion Christian:Correct
Mansion Christian:For every 80 points you will get a £5.50 portion of the total Bonus amount released
Me:You should sort that out, the whole pay in and then move money about thing is not very user friendly
Mansion Christian:I will forward your feedback through to our management
Mansion Christian:Is there anything else I can help you with?
Me:k ty; it is also offputting that i now open the cashier and the balance reads $0.00. but whatever. ty very much
Mansion Christian:I wish you the best of luck and a pleasant evening. Please do not hesitate to contact us again, we are here for your 24 hours a day 7 days a week.
Me:bye bye
I ended the chat |
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Posted: Wed, 14 Nov 2007, 12:30am Post subject: |
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Well Live chat was helpful in my case . 
______________
{spam URL removed by Xianti}. com |
Last edited by kevin on Sat, 29 Dec 2007, 4:15am; edited 2 times in total
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Posted: Wed, 14 Nov 2007, 2:13am Post subject: |
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Straight Flush
Joined: 21 Jun 2005
Posts: 7697
WPP: 71
Location: Petra Marklund FTW ^^^^
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lol i got underpaid on Rakeback by about 180.
sigh |
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